Hamid Echchahly

A dynamic and results-driven Sales Associate with over two years of experience delivering exceptional customer service and achieving sales targets. Skilled at building strong customer relationships, understanding customer needs and preferences, and providing tailored solutions to enhance customer satisfaction and drive sales performance.

Sales Associate at RD SHOP (2024-05 – Present)

• Delivered exceptional customer service by helping customers find the right products and sizes.
• Maintained in-depth knowledge of RD Shop's product range to effectively communicate product features and benefits.
• Handled cash transactions and operated the point-of-sale (POS) system accurately.
• Participated in regular product training sessions to stay updated on new arrivals, features, and technologies.
• Resolved customer inquiries, concerns, and complaints in a professional and timely manner.

Sales Associate at Al Masera Shop (2022-03 – 2024-01)

• Assisted customers in selecting products and provided personalized recommendations to meet their needs.
• Achieved sales targets through effective upselling and cross-selling techniques, contributing to a 20% increase in sales.
• Conducted weekly inventory checks and maintained a well-organized and fully stocked sales floor.
• Delivered exceptional customer service through a consultative sales approach, ensuring a positive shopping experience and strong customer satisfaction.

Diploma of Technician in Computerized Management – Marrakech, Morocco (2019 – 2021)