Hashan Jeewantha

I am an experienced professional with excellent Customer Service skills seeking to apply for the position in a growing organization. I have worked in different office settings where i used my strong computer skills to assist customers with problems, maintain records and use Microsoft Office applications such as Word, Excel & PowerPoint. While working I also learned the importance of organization that helped me gain experience as a kitchen steward and also learn how to be very efficient in my job and a team player

Customer Service Officer / Tele-sales Representative (2022 May – 2022 Sep) - DDP – CHINA CENTRE

Silicon Oasis, UAE

❖ Convinced customers and generate leads.

❖Contacted potential or existing customers to inform them about a product or service using scripts.

❖ Asked questions to understand customer requirements and close sales.

Senior Data Entry Assistant

(2019 – 2022) - CLINDATA LANKA (PVT) LTD Colombo, Sri Lanka

❖ Transcribed clinical data from paper to the database management system over 1500 per day.

❖ Entered test cases for database testing, performed QC of entered data to the source, and administrative tasks. (Filing, printing, scanning etc.)

Shop Assistant

(2017 – 2018) - INCGO SHOWROOM Kiribathgoda, Sri Lanka

❖ Handled cashiering, handled administrative duties.

❖ Entered 150+ customer orders daily into the computer system with 100% accuracy.

❖ Answered store phone calls.

Finance Intern

(2016 – 2017) - H-CONNECT (PVT) LTD

Colombo, Sri Lanka

❖ Performed company fixed asset verification process.

❖ Prepared budget reports, sent Invoices to customers and occasionally carried out various administration tasks (filing, scanning,

printing etc.)

Office Assistant

(2015 - 2016) - MAGA ENGINEERING (PVT) LTD Colombo, Sri Lanka

❖ Serve Tea and Coffee to Staff and office Visitors.

❖ Operated office machines, such as photocopiers and scanners, and voice mail systems.

❖ Coordinating the maintenance and repair of office equipment.

❖ Monitoring the use of equipment and supplies within the office.

❖ Compute, record, and proofread data and other information, such as records or reports.

❖ Clean office kitchen on daily basis. ❖ Answer phone calls when needed.

Diploma in Information Technology

ESOFT Metro Campus - Sri Lanka, [2015] Diploma in Business management

ESOFT Metro Campus - Sri Lanka, [2016] AAT – First Stage

Association of Accounting Technicians of Sri Lanka [2017] Japanese Language Proficiency Test - N5 Level

Daiki Lanka (Pvt) Ltd [2021]

GCE Advanced Level Examination (Commerce stream)

Gurukula National College - Sri Lanka, (2014) GCE Ordinary Level Examination

Jayakodi Maha Vidyalaya - Sri Lanka, (2011)