Hashani MWeera

Over three years of experience as a Hotel Steward. Talented and detailed oriented multi-tasker with a passion for success. Exceptional customer service and hospitality skills to ensure all guests experience the best fine dining experience. Has excellent understanding of setting the dining tables, taking orders, food serving, reservation scheduling and maintaining cleanliness at its best. Committed to ensuring that guests are receiving the highest quality customer service.

Over three years of experience as a Hotel Steward. Talented and detailed oriented multi-tasker with a passion for success. Exceptional customer service and hospitality skills to ensure all guests experience the best fine dining experience. Has excellent understanding of setting the dining tables, taking orders, food serving, reservation scheduling and maintaining cleanliness at its best. Committed to ensuring that guests are receiving the highest quality customer service.

• Order Management Experience - Micros, POS
• Other Systems - MS Office
• Certificate in Food Serving, Food Storage and Customer Service offered by “Bake with Chef Kalupahana” in collaboration with Taste Bud Pvt Ltd Sri Lanka – June 2021 – July 2022 (One -year program)
• Certificate in Pastry and Bakery offered by “Bake with Chef Kalupahana” in collaboration with Taste Bud Pvt Ltd Sri Lanka - April 2020 – May 2021 (One-year program)

Food & Beverage Department - (02nd January 2020 – 18th August 2023)

Mount Lavinia Hotel - Colombo, Sri Lanka.

Duties and Responsibilities

• Greeting guests and escorting them to the table 
• Presenting menus to the customers
• Serving guests water and other refreshments 
• Refilling glasses and cleaning empty plates 
• Assisting the Waiters in collecting food from the serving station 
• Setting tables and cleaning the same after every guests
• Putting table clothes, table runners, and placing any other decorative items 
• Helping with the unloading of kitchen stock and ingredients 
• Coordinating with the Housekeeper and ensuring cleaning of dirty linen 
• Cleaning and washing dirty dishware and utensils 
• Assisting with guests with any of their queries and directing the urgent ones to the Restaurant Manager
• Ensuring that the bar and restaurant area is fully equipped and stocked 

• Certificate in Food Serving, Food Storage and Customer Service offered by “Bake with Chef Kalupahana” in collaboration with Taste Bud Pvt Ltd Sri Lanka – June 2021 – July 2022 (One -year program)

• Certificate in Pastry and Bakery offered by “Bake with Chef Kalupahana” in collaboration with Taste Bud Pvt Ltd Sri Lanka - April 2020 – May 2021 (One-year program)