Service Quality Controller
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B.Tech graduate with 5.6 years of experience in Customer service quality control. Good command on MS Office especially proficient in working on Excel. I've a typing speed of 40wpm. I've very good communication skills. also well award of phone, chat and mail etiquettes. I've been using Quality control tools to monitor service quality and aware of Six Sigma and Lean methodologies.
one year as a customer service agent and 2 years as a Sr. Quality Analyst finally 2.6 years as Quality Controller
B.Tech Information Technology
