Hemnath Manogaran

Senior Cloud & Infrastructure Engineer with 15+ years of IT experience across enterprise cloud, hybrid infrastructure, virtualization, identity, Microsoft 365, backup/DR and on-premises datacenter environments. Hands-on experience implementing and supporting Microsoft Azure, Windows Server, Active Directory, Entra ID, Exchange, SCCM/ConfigMgr, SCVMM, WSUS, Intune, VMware, Hyper-V, Azure Stack HCI and Veeam. Strong background in L2/L3 troubleshooting, infrastructure modernization, migrations, high availability, security remediation, patching and enterprise operations in UAE environments.

Azure Cloud Implementation & Microsoft Engineer - Alpha Data LLC - Dubai, UAE

(2023-01)

Part of the NOC and Microsoft Cloud team delivering L2/L3 infrastructure and cloud services for enterprise customers while meeting operational SLAs.

• Implement, administer and troubleshoot Microsoft Azure infrastructure and hybrid services, including compute, networking, storage, security controls and enterprise connectivity.
• Support Azure Stack HCI environments, cluster lifecycle operations, Azure Arc integration, virtualization workloads and infrastructure modernization activities.
• Administer Microsoft technologies including Active Directory, DNS, DHCP, Exchange, SCCM/ConfigMgr, SCVMM, WSUS, Microsoft 365, Entra ID, Azure AD Connect and Intune.
• Manage and troubleshoot VMware and Hyper-V environments, including HA, live migration, virtual machine lifecycle, storage and performance issues.
• Operate Veeam Backup & Replication and Microsoft 365 backup environments; support backup, restore, replication, repository and disaster-recovery activities.
• Support Microsoft Defender, Conditional Access, identity/security remediation, vulnerability management, patching and security-related infrastructure changes.
• Troubleshoot Azure Front Door, Web Application Firewall, certificates, application connectivity, Azure Firewall and cloud networking issues.
• Coordinate infrastructure changes, migrations, maintenance windows, vendor support cases and technical implementation activities across internal and customer teams.

IT Systems Engineer - Al Diyafah High School - Dubai, UAE

(2019-01 - 2023-12)

• Implemented and managed Windows Server infrastructure, Active Directory, Group Policy, DNS and core Microsoft services.
• Managed FortiGate and SonicWall firewalls, WSUS patching, endpoint protection and server infrastructure.
• Supported 500+ desktops, 200 laptops and server systems across the organization.
• Administered Microsoft 365 services and supported virtualization, backup, networking and education technology platforms.

IT Systems Engineer - Speed Communication - Sharjah, UAE

(2018-01 - 2019-12)

Provided infrastructure, hardware, software and network support and maintained end-user security solutions.

IT Systems Engineer - Sky InfoTech & Derby Group of Companies - Sharjah, UAE

(2017-01 - 2018-12)

Supported business systems, networking, infrastructure and client-specific applications.

IT Systems Engineer - Lapiz Digital Services - India

(2010-01 - 2017-12)

Managed network and systems infrastructure and delivered troubleshooting and operational support for business services.

Diploma - Computer Technology - Ranipettai Institute of Technology, Directorate of Technical Education (DOTE) (2010-01 - 2010-12)