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Hiba Nassour

Hiba Nassour

Wellness and Client Experience Professional

Ajman City, عجمانعضو منذ ١٢ سبتمبر ٢٠٢٥
Communication & Interpersonal SkillsLeadership & Team CollaborationWellness Program CoordinationClient & Stakeholder Relationship ManagementEmployee & Community EngagementCustomer Experience & Service ExcellenceTraining & Wellness EducationCross-Cultural Communication
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نبذة

Wellness and Client Experience Professional with 10+ years of experience in health, fitness, wellbeing, and engagement-focused environments. Skilled in designing and coordinating wellness programs, lifestyle initiatives, and client-centered experiences that promote healthy habits, productivity, and overall wellbeing.

Certified Nutrition

Specialist with 5 years of professional experience in Dubai within multicultural wellness and fitness environments. Strong communication, relationship-building, and organizational skills, with a passion for creating positive and supportive wellness experiences. Experienced in leading mat Pilates classes and currently completing BASI Pilates Instructor Certification, expanding expertise in reformer Pilates, movement quality, and holistic wellbeing approaches.

الخبرة

Wellness Consultant - Wellness Consultant (Freelance) - Dubai, UAE

(2025-01)

  • Design and deliver tailored wellness programs for corporate clients and individuals to promote healthy lifestyles and overall wellbeing
  • Conduct private fitness and mat Pilates sessions for individuals and small groups, focusing on movement quality, strength, mobility, and body awareness
  • Support employee wellbeing initiatives through engagement activities, wellness education, and lifestyle-focused programs
  • Collaborate with corporate teams to foster positive workplace wellbeing and work–life balance initiatives

Wellness Programs Specialist - ROAR Exclusive Club - Dubai, UAE

(2023-01 - 2025-12)

  • Designed and delivered personalized wellness, fitness, nutrition, and body transformation programs tailored to individual client goals
  • Provided fitness coaching and nutritional guidance to support healthy habits, physical wellbeing, lifestyle balance, and long-term wellness outcomes
  • Assessed individual needs and adapted wellness programs to enhance engagement, motivation, and progress
  • Conducted ongoing follow-up and personalized wellness support within a client-focused wellness environment
  • Built strong client relationships through personalized coaching, accountability, and continuous support
  • Contributed to creating a positive, motivating, and results-driven wellness experience

Fitness and Wellness Consultant - Champs Wellness Center - Dubai, UAE

(2022-01 - 2022-12)

  • Designed and delivered personalized wellness, fitness, nutrition, and body transformation programs tailored to individual client goals
  • Supported clients in improving healthy habits, physical wellbeing, lifestyle balance, and overall wellness outcomes
  • Conducted one-on-one consultations and assessments to develop customized wellness and fitness plans
  • Provided ongoing guidance, motivation, and follow-up support to enhance client engagement and long-term progress
  • Built strong client relationships through personalized coaching and a client-centered wellness approach
  • Contributed to creating a positive, motivating, and results-driven wellness experience within a luxury wellness environment

Employee Engagement & Corporate Wellness Consultant - ORA Corporate Wellness - Beirut, Lebanon

(2018-01 - 2021-12)

  • Assessed organizational needs and analyzed data to identify improvement opportunities
  • Developed, coordinated, and managed employee engagement and wellness programs
  • Integrated engagement strategies into organizational initiatives, policies, and workplace practices
  • Collaborated with HR teams to implement programs supporting employee wellbeing and engagement
  • Delivered workshops, webinars, and presentations on engagement, wellbeing, and performance

Lead Wellness & Fitness Coach - PT Lounge Wellness Club - Beirut, Lebanon

(2018-01 - 2018-12)

  • Conducted consultations with clients to assess health goals and develop personalized wellness, fitness, and lifestyle programs
  • Monitored and evaluated program effectiveness through client feedback and engagement metrics, implementing continuous improvements
  • Built strong client relationships by delivering personalized wellness support and a client-focused experience that enhanced retention and satisfaction
  • Organized wellness workshops, educational sessions, and team training initiatives to support professional growth and wellbeing awareness

التعليم

Master's Degree - Management - Marketing Emphasis - ESA Beirut / Université de Poitiers (2011-01 - 2013-12)

Master's Degree - Business and Insurance Sciences - Saint Joseph University (2010-01 - 2010-12)

Specialization - Fitness Instruction - Inspire Academy (2018-01 - 2018-12)

المهارات

Wellness and Client Experience Professional

التقييمات