Ibrahim Abdelbaset

Emirates NBD Bank ( P.J.S.C)

Designation: Bank Teller

Department: Operation & Cash Department

Dates: Nov 2023 – Till Now

Job Description

• professional who interacts with customers.
• verifying their identification
• processing deposits and withdrawals
• facilitating various financial
• Purchasing and selling foreign currency
• Deposit and withdraw by check

FIRST ABU DHABI BANK ( FAB ).

Designation: Sales Executive. (Multi product)

Department: Personal Loans & Credit Card & Opening Account

Dates: March 2023 – Nov 2023.

Job Description

• Marketing and selling Personal Loans & credit cards to the consumers.
• Organizing sales visits.
• Follow up approval, pending and disbursement cases.
• Resolve customer's problems and complaints to build a trustful long-term relationship
• Weekly and monthly reporting to the team leaders to ensure the required numbers.
• Handling all inquiries.

Personal Statement

• Buying and selling foreign currencies from customers on a regular basis and from other exchange houses or financial institutions whenever the institution demands
• Forecast daily currency requirements, updating rates according to the daily rate that I get from the treasury department and offload excess currency position to head office /other branches /other exchange houses booking maximum profit avoiding unnecessary fund blockage.
• Monitor daily ongoing market currency rate and decide the buying & selling rate for each currency to attract new customers / retain existing customers ensuring maximum profitability for the company safeguarding customer service intact.
• Monitor rate on the website or available online tool and forecast rate to avoid possible losses and ensure maximum profit.
• Respect AML and KYC rules, policy and procedure to be in safe while changing currency with a customer or sending a transaction to any other country ex: customers who are importing goods from companies

Emirates NBD Bank ( P.J.S.C)

Designation: Bank Teller

Department: Operation & Cash Department

Dates: Nov 2023 – Till Now

Job Description

• professional who interacts with customers.
• verifying their identification
• processing deposits and withdrawals
• facilitating various financial
• Purchasing and selling foreign currency
• Deposit and withdraw by check

FIRST ABU DHABI BANK ( FAB ).

Designation: Sales Executive. (Multi product)

Department: Personal Loans & Credit Card & Opening Account

Dates: March 2023 – Nov 2023.

Job Description

• Marketing and selling Personal Loans & credit cards to the consumers.
• Organizing sales visits.
• Follow up approval, pending and disbursement cases.
• Resolve customer's problems and complaints to build a trustful long-term relationship
• Weekly and monthly reporting to the team leaders to ensure the required numbers.
• Handling all inquiries.