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Isanka Dehigama

Isanka Dehigama

Customer Service

كفاءة
Dubai, دبيعضو منذ ٢٠ سبتمبر ٢٠٢٢
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نبذة

I am a conscientious, adaptable and responsible person who seeks for a challenging position in an organization that will utilize my academic, professional and personal skills. During my studies I successfully combined my studies with work and other commitments showing myself to be self-motivated, organized and capable of working under pressure. I enjoy working on my own initiative or in a team.

الخبرة

OPERATION MANAGER: 

Galle Food (Pvt) Ltd. August 2019- July 2022

  • Recruit, train and supervise staff
  • Purchase materials, plan inventory and oversee warehouse efficiency 
  • Supplier and customer coordination
  • Ensure administration and operations of the department run smoothly
  • Formulate strategic and operational objectives.
  • Daily, monthly and annual report preparation
CASHIER:

Virgin Mega Store U.A.E March 2016 – July 2019

  • Daily administration work in the department.
  • Preparing daily, weekly and monthly reports (currency reports, sales reports, banking reports, inventory reports, petty cash)
  • Cashiering, handling customer orders, after sales services, resolving customer issues, handling internal and external inventory transfers.
  • Communicating with suppliers & customers through calls & email.
SALES ASSOCIATE: 

Apparel LLC U.A.E August 2014- January 2016

  • coordinate with customer, and back-office through email and calls
  • Handle e-commerce orders and transfer in and out.
  • Maintain daily administration work, sales & cashiering. 
  • Visual merchandising coordinator for the store.
CUSTOMER SERVICE EXECUTIVE 

HSBS: HDPL February 2012- Aug 2013

  • General back office operations of Marks & Spencer bank-UK.
  • Auditor of the authorization team.
MOBILE SYSTEM SUPPORT ASSOCIATE

Coca-Cola Beverages Sri Lank Ltd December 2010 – Aug 2011

  • Worked in three departments (Sales Force Automation Department, Route to Market Department and Cooler Department) 
  • Administration work (Purchase orders, mobile system supporting process, providing facility service to the sales representation team)
  • Trade service, trade asset management (SAP system).

التعليم

BA (Hons) Business Management August 2022

Wrexham Glindwer university- UK

CIMA Diploma January 2011–November 2011

Chartered Institute of Management Accountancy. UK

GCE Advanced Level April 2006- December 2008

Visakha Vidyalaya, Colombo 05. Completed in Bio Science stream with two credit passes and one ordinary pass.

التقييمات

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