IT & DIGITAL SYSTEMS MANAGER at Charismatic Dental Laboratory (2026-01 – Present)
Lead technology, digital systems, internal workflows, brand assets and digital production within a dental laboratory environment.
- Manage IT infrastructure, including servers, switches, cabling, device configuration, operating systems, software administration and user support.
- Support Windows, macOS and Linux environments, including computers, email systems, shared storage and user access management.
- Install and configure network and security systems, including Fortinet firewalls, local domains, shared server environments, data points and cloud backup solutions.
- Implement and administer device and software management processes, including Microsoft Intune and Apple-related management systems.
- Design and implement structured digital workflows to reduce manual work, including order handling, Notion-based tracking, automated purchase order processes, WhatsApp communication flows and email-linked processes.
- Support the company's transition towards paperless operations by replacing manual documentation with structured digital systems.
- Lead the company's visual and digital brand standards, including photography, videography, websites, presentations, packaging direction and digital content.
- Oversee digital production work for new products and projects, including planning, visual direction, imaging, articles, presentation style and market-facing content.
- Support CAD/CAM development using 3D and mesh-based workflows, including Rhino 3D, Meshmixer, Cinema 4D and related technologies.
- Train and support staff on digital systems and user-specific workflows, including configuration and guidance for more than 100 staff members.
- Review and implement digital and AI-assisted tools where relevant to internal projects and operational requirements.
- Oversee device security, software updates and digital systems performance while supporting brand planning and new technology initiatives.
DIGITAL MEDIA, 3D PRODUCTION & CAD/CAM SUPPORT SPECIALIST at Charismatic Dental Laboratory (2018-06 – 2025-12)
Worked alongside university studies and early clinical training, supporting digital media, brand presentation and CAD/CAM-related work.
- Produced photography, videography and presentation materials for dental cases, company communications and industry-facing projects.
- Created macro dental photography systems, smile design visualisations and case presentation materials.
- Produced 3D visualisations and CAD/CAM-related assets using Rhino 3D, Meshmixer, 3Shape, Exocad and Cinema 4D.
- Supported digital dental projects, including titanium mesh modelling and design-related production workflows.
- Created branding and media assets using Adobe Illustrator, Photoshop, Premiere Pro, After Effects, InDesign and Dreamweaver.
- Contributed to projects presented at AEEDC and other professional industry settings.
- Supported invention and product-development initiatives, including 3D projects that later progressed towards patent or idea-registration processes.
DENTAL INTERN at Gulf Medical University (2021 – 2022)
Completed supervised clinical internship training following graduation from dental school.
- Conducted patient assessments and supported diagnosis and treatment planning activities.
- Assisted with restorative, cosmetic, endodontic, prosthodontic and paediatric dental procedures.
- Worked on crowns, bridges, removable partial dentures, complete dentures, veneers, restorations and bleaching-related cases.
- Provided patient education and supported clinical care planning.
- Developed practical understanding of dental procedures, patient communication and clinical workflows.
FREELANCE DESIGNER, 3D PRODUCER & DIGITAL CONSULTANT at Independent Projects (2011 – Present)
Provide freelance creative and technical support across healthcare, education, architecture, construction, technology and media-related projects.
- Produce 3D renders, motion graphics, video edits, presentations, digital visuals and brand-related assets.
- Delivered projects for clients across the UAE, Canada, Japan, Saudi Arabia and Kuwait.
- Delivered projects for architects, engineers, construction companies, dental organisations, laboratories, technology businesses and university students.
- Produced 3D production work for a collaboration involving Etisalat and UAEFA, including modelling and scene production for combined brand visuals.
- Created advanced dental case presentations incorporating MRI references, radiographs, treatment planning visuals and explanatory video production.
- Supported a Canadian construction-related company with workflow structure, invoicing formats, contract process documentation, meeting standards, record management and communication systems.
- Advised and supported university students on graduation projects, including editing, shot review, camera-setting feedback, AI-assisted production and production-quality critique.
- Built and managed a YouTube channel with more than 35,000 subscribers, over 4 million views and fewer than 100 videos, securing brand partnerships with regional and international advertisers.
- Produced visual assets and presentation materials used across industry events and professional presentations in the UAE and internationally.
