Issa Ghazal

Multidisciplinary professional with 13+ years of experience spanning healthcare, digital systems and creative production, supported by a Bachelor of Dental Surgery and extensive experience in digital dentistry, 3D production, branding, visual communication and technology implementation.

Background includes IT infrastructure, workflow digitisation, CAD/CAM support, AI-assisted production and brand systems across healthcare, education, architecture, construction and technology sectors in the UAE and international markets.

Experience spans both technical and creative disciplines, particularly within environments involving complex products, specialised services and digital workflows.

IT & DIGITAL SYSTEMS MANAGER at Charismatic Dental Laboratory (2026-01 – Present)

Lead technology, digital systems, internal workflows, brand assets and digital production within a dental laboratory environment.

• Manage IT infrastructure, including servers, switches, cabling, device configuration, operating systems, software administration and user support.
• Support Windows, macOS and Linux environments, including computers, email systems, shared storage and user access management.
• Install and configure network and security systems, including Fortinet firewalls, local domains, shared server environments, data points and cloud backup solutions.
• Implement and administer device and software management processes, including Microsoft Intune and Apple-related management systems.
• Design and implement structured digital workflows to reduce manual work, including order handling, Notion-based tracking, automated purchase order processes, WhatsApp communication flows and email-linked processes.
• Support the company's transition towards paperless operations by replacing manual documentation with structured digital systems.
• Lead the company's visual and digital brand standards, including photography, videography, websites, presentations, packaging direction and digital content.
• Oversee digital production work for new products and projects, including planning, visual direction, imaging, articles, presentation style and market-facing content.
• Support CAD/CAM development using 3D and mesh-based workflows, including Rhino 3D, Meshmixer, Cinema 4D and related technologies.
• Train and support staff on digital systems and user-specific workflows, including configuration and guidance for more than 100 staff members.
• Review and implement digital and AI-assisted tools where relevant to internal projects and operational requirements.
• Oversee device security, software updates and digital systems performance while supporting brand planning and new technology initiatives.

DIGITAL MEDIA, 3D PRODUCTION & CAD/CAM SUPPORT SPECIALIST at Charismatic Dental Laboratory (2018-06 – 2025-12)

Worked alongside university studies and early clinical training, supporting digital media, brand presentation and CAD/CAM-related work.

• Produced photography, videography and presentation materials for dental cases, company communications and industry-facing projects.
• Created macro dental photography systems, smile design visualisations and case presentation materials.
• Produced 3D visualisations and CAD/CAM-related assets using Rhino 3D, Meshmixer, 3Shape, Exocad and Cinema 4D.
• Supported digital dental projects, including titanium mesh modelling and design-related production workflows.
• Created branding and media assets using Adobe Illustrator, Photoshop, Premiere Pro, After Effects, InDesign and Dreamweaver.
• Contributed to projects presented at AEEDC and other professional industry settings.
• Supported invention and product-development initiatives, including 3D projects that later progressed towards patent or idea-registration processes.

DENTAL INTERN at Gulf Medical University (2021 – 2022)

Completed supervised clinical internship training following graduation from dental school.

• Conducted patient assessments and supported diagnosis and treatment planning activities.
• Assisted with restorative, cosmetic, endodontic, prosthodontic and paediatric dental procedures.
• Worked on crowns, bridges, removable partial dentures, complete dentures, veneers, restorations and bleaching-related cases.
• Provided patient education and supported clinical care planning.
• Developed practical understanding of dental procedures, patient communication and clinical workflows.

FREELANCE DESIGNER, 3D PRODUCER & DIGITAL CONSULTANT at Independent Projects (2011 – Present)

Provide freelance creative and technical support across healthcare, education, architecture, construction, technology and media-related projects.

• Produce 3D renders, motion graphics, video edits, presentations, digital visuals and brand-related assets.
• Delivered projects for clients across the UAE, Canada, Japan, Saudi Arabia and Kuwait.
• Delivered projects for architects, engineers, construction companies, dental organisations, laboratories, technology businesses and university students.
• Produced 3D production work for a collaboration involving Etisalat and UAEFA, including modelling and scene production for combined brand visuals.
• Created advanced dental case presentations incorporating MRI references, radiographs, treatment planning visuals and explanatory video production.
• Supported a Canadian construction-related company with workflow structure, invoicing formats, contract process documentation, meeting standards, record management and communication systems.
• Advised and supported university students on graduation projects, including editing, shot review, camera-setting feedback, AI-assisted production and production-quality critique.
• Built and managed a YouTube channel with more than 35,000 subscribers, over 4 million views and fewer than 100 videos, securing brand partnerships with regional and international advertisers.
• Produced visual assets and presentation materials used across industry events and professional presentations in the UAE and internationally.

Bachelor of Dental Surgery in Dentistry – RAK College of Dental Sciences (2021-06)

Course in Veneers and Dental Photography – Dr Faysal Succaria (2019-06)

High School Diploma – International Private School (2016-05)