Janeza Obenza

LULU CENTER UMMAL QUWAIN
SALES ASSOCIATE (DELICOLD COUNTER)
Handling the customer purchases, promoting the production items.
Personally, welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner.
Achieve personal sales goals while supporting

LULU SHARJAH HYPERMARKET SAMNAN
SUPERVISOR (DELICOLD COUNTER)
Managed front-end operations to ensure friendly and efficient transitions at checkout.
Directed team of employees responsible for sales, inventory and merchandising.
Maintained high standards in sanitation and safety.
Ensured prompt assistance is provided to customers.
Established and maintained positive relationships with external customer and vendors.
Maintained sales planning and development.
Assigned cleaning duties at the beginning and end of each shift.

LULU SHARJAH HYPERMARKET SAMNAN
SUPERVISOR CUSTOMER SERVICE
Good services to the customer and handling complained.
Handling return and exchange the items.
Customer service expert, often being tasked to deal with tricky clients both in personal and over the phone.

NURSING – ASSINNED AT THE SURGICAL / ORTHOPEDIC WARD
Asses medical histories, injuries, range of motion, and functional abilities for potential complication.
Educate patients/ families on treatment options, post-operative care, and self -management techniques.
Observed the effectiveness of pain management intervention and adjustment when necessary.

FRONT DESK -RECEPTIONIST CLINIC
Registration/ discharge front desk responsibilities greeting patients updating charts at the time of check- in.
Check in the patients and have them complete proper paperwork.
Check out patients by scheduling next appointment.
Answered calls and emails regarding appointments and clinic hours returned messages.

AREA MANAGER/ OPERATION HEAD
Created documentation surrounding safety, established drills.
Maintained all areas of the store, including stockroom and sales floor.
Instruct staff on how to handle difficult and complicated sales.
Provide customer service by greeting and assisting customer’s and responding to customer inquiries and complaints.

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