Jeeva Rajendran

Quality Inspector with over 13 years of dedicated expertise in Quality Management Systems aligned with ISO standards. Proven track record of fostering and nurturing professional relationships, overseeing comprehensive project lifecycles, strategically designing and executing initiatives, and providing adept mentorship to team members.

An agile and forward-thinking leader, equally skilled in independent task management and crafting compelling presentations. Committed to identifying and leveraging opportunities that drive the realization of organizational objectives while upholding the highest standards of quality and compliance within the ISO framework.

Support the Quality team in the design and implementation of Quality Assurance Standards Scrutiny arrangements.

Support the Quality Coordinator with investigations on the branches into potential malpractice.

Respond to complaints and enquiries in line with SLAs by telephone and email, escalating to the Quality Coordinator and seeking input from other teams when required.

Drafting instructional manuals, onboarding materials, and other relevant documentation.

Addressing skills deficits through tailored in-house training.

Coordinating external training as the need arises.

Master of Business Administration in Operations Management