
Data|Business and Operations Analyst
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Business and Data Analyst with over 12 years of experience improving business performance across hospitality operations, sales, and customer experience. Skilled in analyzing operational and sales data to identify trends, uncover growth opportunities, and support strategic decision making. Experienced with Excel, SQL, Power BI, Tableau, and Python to transform raw datasets into actionable insights, build interactive dashboards and communicate data driven recommendations to stakeholders.
Assistant Bar Manager at Rodeo Drive IBN Battuta (Under Peninsula Hospitality) (2025-08 – 2026-01)
Supported operational performance by monitoring service metrics and customer feedback. Assisted in analyzing sales trends and identifying opportunities to improve revenue. Trained team members on upselling strategies and service standards.
Bar Manager at Mezzanine Gastro Pub Bar, Madinat Jumeirah (2023-10 – 2025-02)
Increased revenue by approximately 15% through menu engineering and promotional strategies. Reduced operational waste by about 20% through improved inventory tracking and purchasing decisions. Analyzed sales data to optimize pricing, product mix, and performance strategy.
Bar Supervisor at BOCA - DIFC (2020-09 – 2023-09)
Managed service performance and analyzed sales records to improve cost control. Supported beverage menu development and promotional sales strategies.
Head Beverage Coordinator at NOLA Eatery and Social House (2016-02 – 2020-07)
Managed beverage inventory, purchasing, and sales monitoring. Assisted marketing initiatives that improved customer engagement and sales performance.
Bartender at Emirates Leisure Retail (2014-02 – 2016-02)
Delivered high quality service in a high-volume hospitality environment supporting sales growth through upselling.
Bachelor of Arts in Linguistics – Unknown (2011)