Kalim Ahmad
IT Head, IT Support, Service & Delivery Manager
استعن بخدماته
اطلب عرض سعر بدون التزام
نبذة
Innovative, analytical, and solution-driven IT management professional with 30 years of support, service, delivery, and operational experience supported by a Master of Computer Science & Applications degree and ITIL V3 certification. Demonstrated ability to successfully manage large and diverse infrastructures with limited budgets. Born capability to guide and handle diverse workforces and multicultural/cosmopolitan user bases.
Adept at (implementing) ITIL framework, IT policy & procedure, and in IT budgeting.
الخبرة
Solution Design & Architecture • Project Management • ITIL Best Practices
Disaster Recovery Planning • ERP Implementation/Integration • Cloud Computing
Budgeting • e-Learning • IT Sourcing & Procurement • Vendors & SLA Management
التعليم
Master of Computer Science and Applications (MCA), 1st Division
Aligarh Muslim University, Aligarh, U.P., India