Karim Hamad

14+ years of professional experience in Business Operations, customer service, sales strategies, trade finance operations, and relationship management global financial institutions.

As a Customer Service and Operations Officer at DP WORLD, I am responsible for developing, coordinating, and executing DP WORLD strategy for the company across Europe, Africa and Middle East.

I have a proven track record of success in developing and executing strategies to increase customer satisfaction and drive revenue growth.

My expertise includes developing customer service policies, managing customer end-to-end relationships, analyzing data, and overall business operations. I am also an effective communicator with strong problem-solving skills, and able to work independently or as part of a team and to quickly build trust and rapport with customers.

I am passionate about helping businesses succeed and my passion for helping others has enabled me to exceed expectations in all areas of my career.

14+ years of professional experience in Business Operations, customer service, sales strategies, trade finance operations, and relationship management global financial institutions.

As a Customer Service and Operations Officer at DP WORLD, I am responsible for developing, coordinating, and executing DP WORLD strategy for the company across Europe, Africa and Middle East.

I have a proven track record of success in developing and executing strategies to increase customer satisfaction and drive revenue growth.

My expertise includes developing customer service policies, managing customer end-to-end relationships, analyzing data, and overall business operations. I am also an effective communicator with strong problem-solving skills, and able to work independently or as part of a team and to quickly build trust and rapport with customers.

I am passionate about helping businesses succeed and my passion for helping others has enabled me to exceed expectations in all areas of my career.

Bachelor Degree - Alexandra University