Kousik Samanta
Housekeeping Supervisor
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نبذة
Dedicated professional with expertise in hospitality and housekeeping, skilled in maintaining cleaning supplies and managing room assignments. Demonstrates strong problem-solving skills and effective time management, ensuring exceptional guest services. Proficient in MS Office, with a focus on team building and supply replenishment to enhance operational efficiency.
الخبرة
Housekeeping Supervisor at Bulgari Resort Dubai (2025-01 – Present)
- Briefed housekeepers on daily duties, maintaining smooth team operations.
- Reported maintenance issues to management, minimising potential safety risks.
- Supervised and supported all new personnel to maximise quality of service and performance.
- Organised cleaning and equipment storage areas for easy access.
Housekeeping Supervisor at W Dubai Mina Seyahi (2023-02 – 2024-12)
- Briefed housekeepers on daily duties, maintaining smooth team operations.
- Provided comprehensive training to new employees on proper cleaning techniques and the use of cleaning equipment.
- Enhanced guest experience, thoroughly cleaning and disinfecting guest rooms and hotel areas.
- Identified cleaning efficiencies to reduce average room preparation times.
Room Attendant at Kempenski Hotel Mall of Emirates, Dubai (2021-10 – 2022-11)
- Identified cleaning efficiencies to reduce average room preparation times.
- Cleared and organised Back of House areas to minimise accident risks.
- Cleaned 20 room hotel to achieve immaculate presentation and hygiene.
Self Checker at Itc Grand Goa Resorts and Spa (2019-07 – 2021-05)
- Worked as an SELF-CHECKER in Housekeeping Department.
- Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
Room Attendant at Hilton Shillim Estate Retreat (2018-10 – 2019-06)
- Clean the Guest Room.
- Identified cleaning efficiencies to reduce average room preparation times.
- Cleared and organised Back of House areas to minimise accident risks.
التعليم
Bachelor of Science in Hospitality & Hotel Administration – IHM-RANJITA, Bhubaneshwar (2015-03)
Certificate of Higher Education in Science – Ghoshpur High School (2014)
10th – Amdan K.J.S Vidyayatan (2010)
