Kousik Samanta

Dedicated professional with expertise in hospitality and housekeeping, skilled in maintaining cleaning supplies and managing room assignments. Demonstrates strong problem-solving skills and effective time management, ensuring exceptional guest services. Proficient in MS Office, with a focus on team building and supply replenishment to enhance operational efficiency.

Housekeeping Supervisor at Bulgari Resort Dubai (2025-01 – Present)

• Briefed housekeepers on daily duties, maintaining smooth team operations.
• Reported maintenance issues to management, minimising potential safety risks.
• Supervised and supported all new personnel to maximise quality of service and performance.
• Organised cleaning and equipment storage areas for easy access.

Housekeeping Supervisor at W Dubai Mina Seyahi (2023-02 – 2024-12)

• Briefed housekeepers on daily duties, maintaining smooth team operations.
• Provided comprehensive training to new employees on proper cleaning techniques and the use of cleaning equipment.
• Enhanced guest experience, thoroughly cleaning and disinfecting guest rooms and hotel areas.
• Identified cleaning efficiencies to reduce average room preparation times.

Room Attendant at Kempenski Hotel Mall of Emirates, Dubai (2021-10 – 2022-11)

• Identified cleaning efficiencies to reduce average room preparation times.
• Cleared and organised Back of House areas to minimise accident risks.
• Cleaned 20 room hotel to achieve immaculate presentation and hygiene.

Self Checker at Itc Grand Goa Resorts and Spa (2019-07 – 2021-05)

• Worked as an SELF-CHECKER in Housekeeping Department.
• Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
• Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.

Room Attendant at Hilton Shillim Estate Retreat (2018-10 – 2019-06)

• Clean the Guest Room.
• Identified cleaning efficiencies to reduce average room preparation times.
• Cleared and organised Back of House areas to minimise accident risks.

Bachelor of Science in Hospitality & Hotel Administration – IHM-RANJITA, Bhubaneshwar (2015-03)

Certificate of Higher Education in Science – Ghoshpur High School (2014)

10th – Amdan K.J.S Vidyayatan (2010)