Kumar Gaurav

Impactful Hospitality Operations Professional An energetic, talented, and driven Hospitality Industry Professional with over 9 years of experience with a track record of contributing further to bolster the organization's reputation & commercial success. Expertise in improving organizational effectiveness & business image by delivering first-rate service to guests, maintaining excellent relationships & resolving complaints.

• Restaurant Operations
• Catalyst for Guest Relations
• Policies and Procedures Development
• Operations Management

I am a Food and Beverage Management Professional; I bring to the table my over 9+years of experience in managing various functions such as Hospitality Management, Restaurant Operations, Customer-Centric Approach, Guest Service Management, Guest Relations Management, Quality Service, Hygiene & Sanitation, Guests Inquire, Food Safety, Beverage Regulations, and Process Improvements.

• B.Sc. In Hospitality and Hotel Administration, The Institute of Hotel Management and Catering Technology, Hajipur Under the National Council for Hotel Management and Catering Technology, New Delhi, India, 2015