Laila Mubarak

Manage and supervise customs clearance operations and documentation in alignment with federal regulations. Conduct awareness sessions, including "Customs Clearance and Its Stages," to enhance departmental knowledge sharing. Consistently recognized with official commendations for outstanding performance and leadership.

Senior Customs Officer at Department of Finance – Customs Department (2008 – 2023)

• Manage and supervise customs clearance operations and documentation in alignment with federal regulations.
• Conduct awareness sessions, including "Customs Clearance and Its Stages," to enhance departmental knowledge sharing.
• Consistently recognized with official commendations for outstanding performance and leadership.
• Played a key role in optimizing vehicle registration and follow-up processes for tourist entries.

Telephone Operator at Al Masaood Motors Company (2005-11 – 2007-07)

• Handled customer communications, directed inquiries efficiently, and ensured a smooth flow of information within the organization.
• Provided administrative support to front office and contributed to customer satisfaction efforts.

High School Diploma