Loay Deeb

More than 7+ years of Oracle Database experience with excellent Database Developer skills “SQL - PLS/SQL” and Administration “Standalone, multitenant and RAC” .

I have excellent expertise in administration Mobile Telecom Billing System and analyzing the business requirements and transfer it to mobile services. Strong professional skilled in CRM, Business Support System and demonstrated history of working in the Telecommunications industry.

-Support multiple databases 100+ of high complexity with multiple concurrent users, ensuring control, integrity and accessibility of the data.

-Work with Project Managers to deliver systems and projects on time

• Install, configure, administer and troubleshoot Oracle server software, application tools and related products.
• Execute any required database upgrades and migrations (patches etc.)
• Allocate system storage requirements for database systems with continuous re-evaluation of database architecture.
• Implement and maintain database security as per standards, control and monitor user access to the database as per policies and apply audit trails.
• Data Guard, Golden Gate implementation and support.
• RAC configuration and support.
• OEM setup and monitoring
• Monitoring and tuning performance using Oracle Enterprise Manager Cloud Control 13.2 and AWR report and taking preventive or corrective action as required.
• Administer and test backup and recovery plans that adhere to organization policies and archiving rules by RMAN process.
• Provide 1st level support to databases’ users and developers with on-call service.
• Optimize and tune databases' performance, calculate optimum values for database parameters.
• apply Extract Transfer Load (ETL) processes related to data warehouse, ensure that archiving procedures are applied and functioning correctly using Data Pump (Expdp, Impdp) tools.
• Prepare and submit accurate and insight reports, reviews and analyses to business HOSs.

-Build DB and shell scripts automating the daily operations of database management.

• Monitor transactions between application systems and the database to identify and improve inefficiencies.
• Coordinate with business support teams, system administration team for database related activities.
• Maintain quality service by establishing and enforcing organization documentation and standards.
• Support TABS 6.11 systems: CRM, core Billing system, Mediation, databases and application servers.

Bachelor of Information Technology Engineering