Ma Cecilia Rodil

Dedicated Customer Service Representative highly effective in undertaking administrative and programmed management tasks. Manages complex data with excellent organization. Motivated to achieve outstanding success through prompt communication and helpful approach.

Assisted customers with varying questions using product knowledge and service expertise. Handled complaints, email escalation, social media and telecommunication. Increased customer satisfaction by resolving issues.

I took up Bachelor of Science in Computer Science. From 2000 to 2004.