Mahavish Mannan

November 2016 – January 2020 Sea Cruise Check-In Coordinator, Check-In Lead Pier, Passport Distributor & Segregator. Dnata, Dubai & Abu Dhabi.

Check-in departing passengers for Royal Caribbean Cruise Liners & Azamara Cruise Liners at Dubai Cruise Terminal [Port Rashid].
Check-In departing passengers for Celebrity Cruise Liners at the Cruise Terminal in port ‘Mina Zayed’ in Abu Dhabi, U.A.E.
Responsible for collecting documents and payments from passengers.

To assist with check-in issues and over-ride any hard stops for other check-in agents
Interact with the departing guests
Collecting passports
Checking & collecting visas
Collecting travel documents & health questionnaires.
Registering the guest's payment details
Guiding the guests on the cruise
Double-checking if the guests are fit enough to travel. (yellow fever cards)
Take security photos of the guests being checked-in
Segregate collected passports, visas, and other documents and hand them to the ship

April 2019 – Exhibitionist and communication coordinator at a private diamond viewing and auction, Star Gems. JLT, Dubai, U.A.E.

Communicate with the various clients/guests attending the auction, making sure they settle in comfortably.
Providing clients with any requested material/equipment they would need to evaluate a diamond lot.
Communicate between the client and the managerial team, what diamond lots are requested, and receive and confirm the lot before providing it to the client.
Keep guard of the diamonds and keep track of all the diamond lots present in the room at any given time.
Make sure that all diamond lots are safely returned back to the main room and the managers are made aware.
Managing multiple clients with differing requests

نبذة