Mansour Nasr

Dedicated sales and customer service professional with strong communication skills, experience in supplements, and passion for delivering excellent customer satisfaction.

experience

Current Role

Sales Associate at Big & Fit – Nutritional Supplements | Dubai, UAE

Sales Performance: Consistently achieves and exceeds monthly sales targets by providing expert knowledge on proteins, vitamins, and sports nutrition.

Revenue Growth: Increases average transaction value and store revenue through strategic upselling and cross-selling tailored to customer fitness goals.

Service Standards: Delivers "Ultimate Champion" customer service, ensuring professional handling of inquiries to build repeat custom.

Store Operations: Manages daily operational tasks including cleanliness, replenishment, and visual merchandising to enhance the shopping environment.

Inventory Management: Monitors stock levels and complies with security protocols to minimize loss and ensure product availability.

Sales Excellence: Expertise in consultative selling and target achievement.

Customer Relationship Management: Skilled in building loyalty, managing relationships, and resolving conflicts.

Technical Proficiency: Skilled in using Point of Sale (POS) systems and Microsoft Office.

• Multilingual: Fully fluent in both Arabic and English.

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Degree: Bachelor's Degree in Library & Information Science and Educational Technology.

Institution: Al-Azhar University, Egypt.

• Relevance to Job: While the degree is in a specialized field, the job requirements for the Sales Associate role specify a High School Certificate as the minimum educational requirement. Mansour's university degree exceeds this requirement, demonstrating a high level of academic achievement.