Maria Luisa Coronel

I am a hard working, organized and responsible person with regards to my work, Can work under pressure, multi tasking and fast learner.

Marhaba Medical Centre

Job Description

Medical Receptionist / Insurance Coordinator Fish round-about, Deira, UAE

January 2020 – January 2022

➢ Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

➢ Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

➢ Checking patient insurance eligibility using patient insurance portal or checking in EclaimLink regards to insurance confirmation.

➢ Ensures availability of treatment information by filing and retrieving patient records.

➢ Providing proper Doctor Assignment at patient registration and guiding patient.

➢ Providing information to patient before insurance pre-approval application.

➢ Coordinating, liaising and networking between insurance companies regarding eligibility,

payments, approvals, reconciliation and other requirements

➢ Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

➢ Maintain proper billing and arranging collection for day-to-day basis.

➢ To coordinate and co-operate with colleagues and other related departments for smooth running of operations.

Advantage Health Systems: Back Office Health Care Coordinator

Bonifacio Global City, Taguig City, Metro Manila

June 2019 – October 2019

Job Description

➢ Daily Endorsement meeting with the General Manager and Team.

➢ Attending on the specific email regards to the concern of clients, Main office counterpart and other members of the team.

➢ Assigning specific clinicians for patient’s visitation.

➢ Sending weekly report, productivity and endorsement to the team and community liaison.

➢ Coordinating with the Main Office for concerns with regards to the system and others.

➢ Provide customer – support in using electronic medical records and Clinical documentation.

➢ Manage intake coordination process that includes checking patient eligibility, admission and patient referrals related concerns.

➢ Coordinate with insurance, facilities, marketers and the clinical team in managing home health or hospice service requirements.

Step Interiors LLC: Receptionist/Secretary/Administrative Staff/Account Assistant Deira, Dubai, United Arab of Emirates

December 2014 – January 2019

Job Description

➢ Meeting and greeting visitors at all levels of seniority.

➢ Answer or redirect general inquiries in person, by telephone or email. Take and forward messages using multi-line telephone.

➢ Screening phone calls, enquiries and requests, and handling them when appropriate.

➢ Distribute incoming mail and faxes. Maintain confidential filing system.

➢ Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.

➢ Generate the various document control reports as required.

➢ Maintain the files and control logs as required by the project.

➢ Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Adobe

Acrobat, etc.

➢ Managing and maintaining budgets, as well as invoicing, photocopying and printing various documents.

➢ Maintains payroll information by collecting, calculating, and entering data.

➢ Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions,

and job title and department/division transfers.

➢ Collect and summarize timekeeping information. Print and issue paychecks

Powerphases Construction Services Inc.: Administrative Staff

Pasig City Philippines August

2013 – November 2014

Job Description

➢ Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

➢ Compile, copy, sort, and file records of office activities, business transactions, and other activities.

➢ Complete and mail bills, invoices, or checks.

➢ Review files, records, and other documents to obtain information to respond to requests.

➢ Troubleshoot problems involving office equipment, such as computer hardware and software.

➢ Review files, records, and other documents to obtain information to respond to requests.

➢ Compute, record, and proofread data and other information, such as records or reports

Health Delivery System, Inc.: Medical Claims Processor Mandaluyong City, Philippines

March 2012 – January 2013

Job Description

➢ Assess claims submitted by patients to ensure that they were indeed covered for a medical procedure by the said insurance company.

➢ Managed and processed insurance claims.

➢ Review patient bills for accuracy and completeness and obtain any missing information.

➢ Contributes to team effort by accomplishing related results as needed.

➢ Check each insurance payment is for accuracy and compliance with contract discount.

➢ Completes operational requirements by scheduling and assigning administrative project.

➢ Answered inquiries from providers on the subject of claim, eligibility, covered benefits and approval status issues

➢ Maintain strict confidentiality. Sort and file paperwork.

I’m graduate of Bachelor of Science in Nursing