Mark Raymund Catulay

HR Operations and Business Process professional with 10+ years of experience in HR administration, documentation control, compliance-sensitive workflows, vendor coordination, and operational support across HR, banking, facilities, and project environments. Skilled in process mapping, records management, approval coordination, workflow improvement, and payroll- and employee-related documentation. Building capability in AI workflow automation using n8n, Zapier, Make, and AI assistants to improve HR operations and process governance.

HR & Admin Specialist at Bitunix Fintech LLC (2025-06 – 2025-12)

• Supported HR administration, onboarding coordination, employee documentation, and records management.
• Prepared reports, coordinated internal requests, and maintained structured administrative workflows.
• Improved process consistency through workflow structuring, task coordination, and system-based administration.

Project Coordinator at Astra Prestressing Services (2025-01 – 2025-05)

• Coordinated project administration between engineers, contractors, vendors, and site teams.
• Processed purchase orders, supplier requests, delivery tracking, invoices, and procurement documentation.
• Maintained document control logs and internal tracking records to support timely project execution.

Customer Service Coordinator at 911 ProHome Maintenance & Technicals (2024-08 – 2024-10)

• Scheduled technicians for electrical, HVAC, joinery, and maintenance service requests.
• Managed work orders, customer updates, supplier coordination, job tracking, and service documentation.

Administration Officer at REIT Development DMCC (2021-10 – 2024-05)

• Managed office administration, documentation control, filing systems, internal reporting, and records management.
• Assisted with invoice tracking, purchase documentation, vendor coordination, and workflow improvement.

Safety & Security Coordinator at Dubai Islamic Bank (2020-07 – 2021-06)

• Coordinated documentation and operational support for branch security activities across multiple locations.
• Maintained incident reports, vendor records, compliance logs, inventory tracking, and service request follow-up.

Master Control & VTR Automation Engineer at GMA Network Inc. (2011-05 – 2017-08)

• Monitored broadcast operations, maintained technical logs, prepared reports, and coordinated with technical teams.

Bachelor of Science in Electronics Engineering – AMA Computer University