Marwa Ben Salem

Find a job where I can develop and build up my carrier within a successful organization, by offering my utmost efforts to achieve and exceed my assigned targets and participate in the company’s growth.

L'ORÉAL GROUPE (Luxury Fragrance) DUBAI MALL, UAE Aug, 2020 – MAY 2022 Client Advisor

• Greeted customers and helped them choose & purchase fragrances according to their preference.
• Provided best customer service experience through extensive product knowledge.
• Marketed and advertised fragrances to revive sales Provided customers with in-depth product knowledge and reached sales goals.
• Managed special events for customers Maintained contact and relationships with customers Received recognition for raising sales.
• Attended to the customers' needs by selling fragrances that satisfy the customer's need s.
• Attended events and classes for new fragrances coming out to retail.
• Exceeded daily sales targets of consistently overachieving sales goals.
• Provided targeted, exclusive and experiential service to diverse upscale clientele while upholding the image and reputation of the brand.
• Connected with the customers and establishing a clientele.

WORK EXPERIENCE

Jardin De Parfums , DUBAI MALL, UAE

Mar, 2019 – Jul,2020 Sales Executive

• Achieved personal sales goals in line with company sales strategy
• Attended phone calls, answered customers queries
• Provided recommendations based on customer’s needs
• Helped customers finalizing the purchase and make sure they are given all required assistance
• Attended customer complaints, made sure resolution given in the fastest way possible.

2012-2015: Académie pilote des arts de la création Certification In Interior Design

• 2007–2012 Carthage Hannibal High – School Bachelor in Economics and Management