Masud Sadik

As a hospitality professional with a history of achieving company objectives through consistent and organized practices, I excel under pressure. I can quickly respond to changing situations and challenges to strengthen the brand. It is a privilege and an honor for me to contribute my work ethic, organization skills, and commitment to detail to the team's accomplishments.

• Received the guest booking through online or walk-in.
• Welcome guest in a friendly with positive manner
• Deliver polite, professional customer service to enhance business reputation through positive first impressions.
• Inform about the Airport Terminal policies and procedures.
• Direct the guest to their boarding gate(s) upon departure from hotel when needed.
• Check the rooms are up to the standard for the guest.
• Follow-up all the collected suggestions or complains handled and store on the database appropriately
• Make sure that the guest has a pleasant stay.

EDUCATION

Tejgaon College

Bachelor in Commerce