Meme Almeer
Customer experience-assistant manager
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نبذة
An active Banker with good experience in customer Experience Management who is looking for a challenging position to expand her learning, knowledge, skills and gain more experience. In addition to hard Business graduate with bachelor’s degree in human resource management with good knowledge of administration reporting. Additionally, to great problem solving, analytical and critical thinking skills.
Human Resource
Management associate to effectively analyze documents and reports, perform other duties effectively
الخبرة
- Managing Mohammed Bin Rashid Housing Establishment complaints.
- Listing to customers concerns and following up on their concerns to solve it.
- Working with other teams such as sales teams and products to create better methods to address customer complaints.
- Ensure solving customers complaints within TAT.
- Preparing weekly Reports to identify complaints root causes and find the way to enhance it.
- Leading customer survey’s and analyzing their feedback for improving overall customer experience.
التعليم
Bachelor’s in business administration Human Resource Management Higher collages of Technology
06/2016
High school Certificate of Art Asma Bint al Numan School- Dubai 07/2009.
An active Banker with good experience in customer Experience Management who is looking for a challenging position to expand her learning, knowledge, skills and gain more experience. In addition to hard Business graduate with bachelor’s degree in human resource management with good knowledge of administration reporting. Additionally, to great problem solving, analytical and critical thinking skills.
Human Resource
Management associate to effectively analyze documents and reports, perform other duties effectively.
Volunteer
- Dubai Women College _ Dubai development workshop.
problem solving training and personal goals
- Dubai Women College _ Dubai
(2014)
(2014)
-Volunteered in organizing workshops and activities for especial needs.
-Dubai Women College _ Dubai (2013) - Participated in “Insight Dubai” conference – Dubai Women
