Mercy Ngungu

I am a compassionate and dedicated Occupational Therapist with experience supporting individuals to improve their independence, functional abilities, and overall quality of life. I am skilled in assessment, care planning, therapeutic interventions, and working collaboratively with multidisciplinary teams to achieve patient-centred goals.

In addition, I have experience working as a Waitress, where I developed strong customer service, communication, and time-management skills in fast-paced environments. This role strengthened my ability to multitask, remain calm under pressure, and provide attentive, respectful service to diverse clients.

Combining healthcare and hospitality experience, I bring excellent interpersonal skills, professionalism, adaptability, and a strong work ethic. I am reliable, empathetic, and committed to delivering high-quality service, whether in clinical care or customer-focused settings.

I am a compassionate and dedicated Occupational Therapist with experience supporting individuals to improve their independence, functional abilities, and overall quality of life. I am skilled in assessment, care planning, therapeutic interventions, and working collaboratively with multidisciplinary teams to achieve patient-centred goals.

In addition, I have experience working as a Waitress, where I developed strong customer service, communication, and time-management skills in fast-paced environments. This role strengthened my ability to multitask, remain calm under pressure, and provide attentive, respectful service to diverse clients.

Combining healthcare and hospitality experience, I bring excellent interpersonal skills, professionalism, adaptability, and a strong work ethic. I am reliable, empathetic, and committed to delivering high-quality service, whether in clinical care or customer-focused settings.

i have acquired a diploma in occupational therapy from kenya medical training college and a diploma in hospitality from kabarak university.