Miftah Dender Agazy

Dear Hiring Manager

I have strong desire in the ERP Project Coordination and Management position. With my extensive experience in project management and my passion for delivering successful outcomes, I am confident that I would be a valuable addition to your office. With 18+ years of coordination in managing high-end implementation and digitalization projects focusing on SAP and Oracle and other senior level IT experiences, I'm confident am fit for this role.

I possess Masters in Business Administration, BSc degree in MIS and Advanced Diploma in Computer Science.

I have passionately managed and coordinated a wide range of large-scale projects of end-to-end ERP implementations in public and private ensuring their timely completion and adherence to scope, schedule, time and other constraints. I am skilled in project planning, resource allocation, and communication with stakeholders and decision makers to successfully accomplish project objectives. As a proactive manager, identify potential risks early, and implement proactive solutions.

My excitement to play meaningful role in successful implementation of ERP projects is intense. I am confident that my strong organizational skills, attention to detail, and ability to thrive under pressure would make me a valuable addition to your innovative and dynamic team of technical, cross-functional and managerial departments.

In December 2010, in the Ethiopian Ministry of Finance and Economic Development (MoFED), now called Ministry of Finance (MoF), I was one of the potentially selected Key Users for the IFMIS-Ethiopia project. IFMIS-Ethiopia project is a nationwide e-governance for Federal Ethiopia owned by Ministry of Finance and financed by the World Bank. I made meaningful contribution starting from the pilot-phase of the implementation to several rollouts at different Federal organizations.

Currently, I have been working as an ERP Implementation Project Manager at a multi-sector conglomerate company since May 2020. I successfully managed projects ensuring seamless coordination between cross-functional teams.

To conclude, I’m particularly excited about the opportunity to participate in successful implementation of the ERP project at your office. I believe my strong interpersonal skills and my ability to build relationships with team members and stakeholders would contribute a productive work culture. Hence, I would greatly appreciate the opportunity to meet with you to discuss what I have to bring to the position.

Thank you for your precious time and considering my application.

Sincerely.

1. Project Manager, ERP Implementation Project; BEAEKA General Business from May 2020 till present.

• Developed project charter, project plans, roles/responsibilities of project team.
• Defined digitalization project scope, schedule/full scale project plans, cost, objectives/goals, benefits, risks, milestones, & deliverables.
• Analyzed benefits, technical-soundness and cost-effectiveness of a project. 
• Tracked/evaluated project progress against scope, budget, deadlines. 
• Trained, coached and empowered project team members.
• Coordinated requirement definitions; prepared RFP based on TOR.
• Managed a diverse team of business process owners, project team members, IT staff, venders, implementing partners, Steering committee.
• Selected implementing partner, negotiated, kicked off and managed as per our planned criteria and agreement between the firm and client;
• Facilitated proactive management of key internal and external stakeholders
• Proactively managed operational and project risks within technical operations of the organization.
• Implemented and managed project changes and interventions to achieve project outputs.
• Managed and allocated project resources (team members, budget, time, vehicles, consumables and other inventory materials.)

• Requirements elicitation and documentation; business data analysis;
• Planning, system configuration and Testing; Customer support; 
• Systems Analysis, Design and Implementation. End User Training.
• Configured and tested software modules against final requirements;
• Supporting and troubleshooting application issues raised by users and maintain them in the issue log maintenance system in a timely manner;

• Monitored/evaluated projects as per the agreement, standard and plan.
• Managed vendor contracts; by evaluating Contract Payment Claims for IT products supply/implementation per Installation Check List and RFP.
• Examined and evaluated the organization wide IT operation and control.
• Analyzed information communication security programs for existing ICT system.

• Monitored and managed both front-end and back-end security of the complex Oracle applications on LINUX/UNIX servers; and managed users for both Function and Data Security.
• Configured/administered Oracle E-Business Suite Approval Management System
• Performed and administered Backup and Recovery of the servers.
• Provided guidance to Reports and Forms developers, in accordance with pre-determined guidelines and standards, to ensure project compliance with specifications and design instructions.

• Planned, installed, and configured databases and database-driven applications. 
• Defined, and tested plans for database backup and recovery and developed as per the plan;
• Managed and monitored security of centrally managed ICT center
• Contributed to the Policy Formulation team in a high-end ICT environment
• Provided technical support, maintained and ensured data and system security both in Windows and the Linux/UNIX systems. Maintained inventory of IT resources including licenses.

1. MBA from Beijing Normal University (EMI), Beijing, China from 09/2017 – 06/2018
2. BSc in Management Infor. System (MIS), Unity University, Addis Ababa, from 10/2001 – 07/2005
3. Advanced Diploma in Computer Science Science, HiLCoE School of Comp. Science and IT from 10/1999 – 02/2002.