Mohamed Gohar

Hospitality professional with strong experience in hotel operations, customer service, general cashiering, receiving, and cost control within Accor Hotels in Dubai. Skilled in cash handling, inventory management, financial reporting, customer relations, and operational supervision. Proven ability to work efficiently in fast-paced environments while maintaining high service standards and operational accuracy.

Experienced in sales, team collaboration, and guest satisfaction with a professional and detail-oriented approach.

Hotel Operations Supervisor at Accor Hotels (Adagio Dubai) (2024-01 – Present)

• General Cashier, Receiving Clerk, and Cost Control responsibilities including daily cash handling, financial reconciliation, inventory monitoring, supplier receiving procedures, and operational support.
• Maintained accurate financial records and assisted in minimizing inventory discrepancies.
• Supported hotel operational standards and delivered excellent guest service in a fast-paced hospitality environment.
• Worked with POS systems, Microsoft Excel, and hotel operational procedures.

Customer Service & Sales Representative at Vodafone (2020-01 – 2023-12)

• Handled customer inquiries, account support, and service problem resolution with high customer satisfaction.
• Achieved sales targets through effective communication and product promotion.
• Developed strong communication, negotiation, and customer relationship management skills.

Bachelor's Degree in Archaeology