- Maintaining positive communication with all Government Offices, Ministries, Chamber of Commerce, and Police Departments.
- Obtaining, maintaining, and renewing arrangements with immigration, passport authorities, and foreign embassies to ensure the smooth movement of employees and visitors.
- Overseeing the processing of all types of visas, including, but not limited to, employment and residence visas for employees& entertainers, and also guests
- Monitoring the renewal of permits and licenses including, but not limited to, hotel trade license, liquor trading license, chamber of commerce certificates of registration, and civil defense certification
- Submission of documentation for absconding employees to remove employees from hotel sponsorship
- Ensuring the departure and exit formalities for employees are completed after the cancellation of visas.
- Developing and implementing timely and cost effective processes to manage passports and visa activities ensuring documents are tracked and reports are available to monitor progress.
- Developing internal and external relationships using formal and informal channels to liaise with appropriate authorities to resolve any problems or matters concerning the Company, its operations, or employees, including police matters
- Acting as an ambassador for the department and company ensuring that business visas to other countries are obtained from foreign embassies and consulates required by the business.
- Acting as the first point of contact for senior management with regards to government relations.
- Conducting negotiations to resolve disagreements and misunderstandings to successfully resolve conflictsto satisfy both parties.
- Imparted employee concerns and gave feedback and constructive remedies to team members during monthly team meetings.
- Received cross-training in Human Resources in order to provide continuous service back-up for staff.
Assisted TrainingManager and the Director of Human Resources in Employee Engagement, Training, Welfare, and Relations
