Mohamed Riyaz

􀂾 Over 13 years of extensive experience in System Administration,

Network Administration, Cloud Administration, Active Directory,

Hyper-V, Failover Cluster, Hyper-V Replica DR, VMWare, Cisco Unified

Call Manager, Avaya IP Office, Avaya Communication Manager.

􀂾 Expertise in Windows 2008/2012/2016/2019/2022 Server Administration and Active Directory.

􀂾 Sound Experience in Microsoft Office 365, MS Exchange

2010/2013/2016 server, Google Apps, SharePoint, OneDrive and

Microsoft Teams.

􀂾 Experience in Symantec Backup Exec, Acronis Backup, Veeam

Backup & Replication, Veritas Net-backup & Symantec DLO Backup.

􀂾 Experience in management of FortiGate and Cyberoam Firewall,

Cisco Routers & HP Switches.

􀂾 Provide Tier-3 support for production environments and troubleshoot critical issues at minimal impact.

􀂾 Possess demonstrated ability to work effectively and congenially with employees at diverse levels

􀂾 A strong manager / good team player who can develop and lead a large staff.

Senior IT Infrastructure Engineer

Al Hamra Group (Al Hamra Real Estate Development, Al Hamra Golf, Al Hamra

Marina, AHRV, Hospitality, Al Hamra Mall, Manar Mall), Ras Al Khaimah, UAE

April 2021- present

􀂾 Lead large IT projects, including the design and deployment of new IT systems and services.

􀂾 Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.

􀂾 Design, develop, implement and coordinate systems policies and procedures.

􀂾 Maintain the organization’s effectiveness and efficiency by defining and delivering strategic plan.

􀂾 Supporting and monitoring the existing infrastructure, supervising preventative maintenance and backup as well as performing other regular support activities to ensure effectiveness.

􀂾 Leading the development of business continuity plans, identifying SLA misses for incidents, implementing disaster recovery infrastructure &

taking relevant actions.

􀂾 Ensuring that all server hardware, operating systems, software and procedures are aligned with organizational standards and strategic business plan.

􀂾 Managing the IT staffs and holding departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.

􀂾 Provide day-to-day supervision, conduct performance appraisals,

and delegate work assignments for all IT personnel.

􀂾 Serve as primary contact with outside vendors in the generation of

RFPs, bids, contracts, agreements, and other major vendor interactions, Systems Operations and Maintenance.

􀂾 Budget Controls for CAPEX & OPEX and continuous Monitoring and

Controlling with Industry best practices and Systems.

􀂾 Expertise in Windows 2008/2012/2016/2019/2022 server administration and Active Directory administration technical issues.

􀂾 Designing and Implementing VMware ESXi and Hyper-V infrastructure to consolidate physical servers for cost savings and ease of management.

􀂾 Experience with Cloud Computing and Virtualization, Microsoft Azure

Environments, involved in Azure ADConnect, Configuring Virtual

Machines, Storages Accounts and Azure Resources Groups.

􀂾 Administrate and Maintenance of 300+ mailboxes in Exchange Server

2010 On-Prem

􀂾 Setup Exchange server, configure CAS and Hub transport server, routing connector between Exchange 2010 and Office 365 auto-discovery for

Hybrid setup.

􀂾 Migrated 500+ user mailboxes to office365 from Exchange 2010 to create a hybrid deployment. Used Azure AD Connect for directory synchronization.

􀂾 Designing and Deployment of High Availability methodology i.e., Data

Availability Group (DAG) for Exchange Server 2010.

􀂾 Engage in administrative tasks such as creating Transport rules, adding,

modifying and deleting Mailboxes, Distribution Lists and Public Folders.

􀂾 Administrate and Maintenance of 500+ mailboxes in Microsoft Office

365., User Mailbox Create, Delete, Shared Mailbox, Recover Deleted

Mailbox, Adding Aliases Email, Assigning Licenses.

􀂾 Implementing policy in Mimecast Email Security for Spam Prevention,

Content Filtering, URL Protection, Attachment Protection and impersonation Protection.

􀂾 Administered Microsoft SharePoint site permissions and customized

SharePoint site and web parts based on business requirements.

􀂾 Administrate and Maintenance GPOs, DNS, WINS, DHCP, IIS, FTP, WSUS and other services.

􀂾 Provide SAP Basis administration Support, Manage SAP User Creation,

deletion and user locks, Set-up SAP authorizations profiles and roles.

􀂾 Administrate and Maintenance of 200+ users IP telephony using Cisco

UCM in Head Office and Avaya IP Office in Branches

􀂾 Investigating and remediating all threats events detected from

CrowdStrike EDR & Bitdefender Gravity Zone Antivirus.

􀂾 Administrate and Maintenance of Daily, Weekly and Monthly Server backup disk to disk and tape backup using Veritas BackupExec and

Veeam Backup & Replication.

􀂾 Configure and maintain security policies on Fortinet firewall Fortinet 201E and Fortinet 60E.

􀂾 Maintain all Domain DKIM, DMARC, SPF & DNS.

􀂾 Administrate Manage Engine ServiceDesk for IT Helpdesk systems and

Desktop Central to Deploy Software’s, Patches and Managing IT Asset.

Senior IT Administrator

Delta Al Emarate Building Contracting LLC, Dubai, UAE

Dec 2012 – Apr 2021 (8 Years 4 Months)

􀂾 Expertise in Windows 2003/2008/2012/2016/2019 server administration and Active Directory administration technical issues.

􀂾 Administrate and maintenance Active Directory such as setting new active directory, creating users & group policies, setting up the permissions and FSMO roles.

􀂾 Administrator Azure AD users, groups and devices, and participate in migration between on-premises and Azure AD through AD connect.

􀂾 Implementing and managing Microsoft Hyper-V failover cluster in

Windows Server 2012.

􀂾 Implementing and managing Microsoft Hyper-V Replica for Disaster

Recovery.

􀂾 Implementing and managing IBM SAN storage for clusters (IBM DS3512,

IBM EXP3512, IBM EXP3524)

􀂾 Installing, configuring, and managing virtual machine resources in

Hyper-V 2012, 2016, 2019 servers

􀂾 Implementing and maintaining the Gen1 and Gen2 VM in Hyper-V.

􀂾 Migrating the physical servers to VM in Hyper-V by windows tools, Acronis and SSR.Exporting and importing a VM in Hyper-V, Expanding VM Hard Disk as per the requirement.

􀂾 Implementing and Managing SCVMM to handle Hyper-V failover cluster.

􀂾 Storage Administration IBM DS System Storage, Expanding Array,

Increasing Logical Drive Capacity, Assigning LUN to Host and Host Group,

Managing Hot Spare Drive.

􀂾 Performing VM backups in Symantec Backup Exec

􀂾 Administrate Head Office Data Centre Hyper V System Daily, Weekly and

Monthly backup using Symantec Backup Exec.

􀂾 Handling Tape backup using IBM System Storage TS3100 Tape Library.

􀂾 Administrate and Maintenance of Daily, Weekly and Monthly Server backup using Acronis Backup & Recovery Advanced Server, Acronis

Backup & Recovery Advanced Workstation & Symantec DLO

􀂾 Administrate File server, Print servers, GPOs, DNS, DHCP, IIS, FTP and WSUS.

􀂾 Administrate and Maintenance of 400 mailboxes in Microsoft Office 365.

􀂾 Administrate and Maintenance OneDrive, SharePoint and Microsoft Teams

Admin Center.

􀂾 Administrate and Maintenance ERP system of Csoft (ContraktSoft)

􀂾 Implementing and Managing Primavera P6 R82 software with SQL

Database and Oracle.

􀂾 Implementing and Managing ViciDocs (DMS), FaxCore and Proteus

System.

􀂾 Administrate and Maintenance Microsoft Lync Server 2013, Microsoft SQL

Server 2012.

􀂾 Administrate ESET NOD32 Antivirus Business Edition, Crowdstrike and

Malwarebytes Anti-Malware for the client.

􀂾 Implementing and Maintaining Avaya IP Office and Avaya

Communication Manager System.

􀂾 Implementing and Maintaining FortiGate Fortinet Firewall and Cyberoam

Firewall security policy,

􀂾 Administrate web access restrictions for client using Fortinet, Cyberoam firewall and ESET Antivirus

􀂾 Leading the team for IT Server Management, Hardware, Software, Network and Application support.

Executive (Network and System Analyst)

Eros Group, Dubai, UAE

Nov 2009 – Nov 2012 (3 Years)

􀂾 Managing IT Infrastructure for Datacenter and 43 remote locations (Branch

Office / Warehouse / Showrooms)

􀂾 Administrate and maintenance Active Directory such as setting new active directory, creating users & group policies, setting up the permissions and

FSMO roles.

􀂾 Day to day administration, support, maintenance and monitoring of the MS

Exchange 2003. Administration of mailboxes, user accounts and right.

􀂾 Message tracking and troubleshooting to resolve mail delivery issues using

Trend Micro IMSS Gateway, Websense Email Security and Trend Micro Scan

Mail of Exchange Server.

􀂾 Backup Tools Veritas Net-backup, Symantec BackupExec, Symantec DLO.

􀂾 Configurations of Cisco 887, 877 IPsec VPN with Cisco ASA 5510 firewall.

􀂾 Administrating and maintaining the ISA server 2006 and Websense Web

Security.

􀂾 Administrate and maintenance File Server, DFS, NAS Storage, DNS, WINS,

DHCP, ISA server 2006, Websense Web Security and all other services,

IT Support Engineer

Sify Technologies Ltd, Chennai, India

May 2008 – Jun 2009 (1 Year 1 month)

􀂙 NMS Engineer in SIFY Tech Ltd.

􀂙 Customer Site 1: IT Support Engineer in M/s. Talent Maximus Pvt Ltd.

􀂙 Customer Site 2: Field Engineer in United States-India Educational

Foundation (US Embassy-Chennai).

• Bachelor of Engineering BE Computer Science Tamilnadu India
• Diploma in Computer Technology DCTech Tamilnadu India