Mohamed Waheed

Vision-driven IT Executive with a proven track record of leading enterprise strategy, digital transformation, and technology planning across complex, innovation-focused organizations. As Director of IT Strategy and Planning at the Technology Innovation Institute, I oversee strategic alignment, IT governance, and roadmap execution that support national-scale research and development objectives.

With prior leadership roles at Microsoft and Crayon, I bring a unique blend of commercial acumen and strategic foresight, enabling technology to become a catalyst for growth and resilience. I’m passionate about building high-performing teams, fostering stakeholder collaboration, and delivering measurable value through structured transformation.My core competencies include selling, proposing, and implementing Microsoft products such as messaging, unified communication, backup solutions, system center, and security. I also have extensive great skills in Clouds (Azure, AWS).

As a Microsoft Certified Solutions Expert. My mission is to enable business transformation and growth for my clients by leveraging the power of Microsoft cloud and infrastructure solutions.

Director IT Strategy and Planning 

Senior Sales Account Manager

1. Develop and maintain strong, long-term relationships with Key customers stakeholders, C Level, decision Makers and technical professionals to lead quality of solution delivery.
2. Building and creating offerings for customers to adopt cloud services and Security. 
3. Understand the customer's business objectives and challenges to align it with their Digital transformation journey.

GCC Sales Manager

1. Cross-selling and Up-selling Microsoft Portfolio as a services delivery to meet the customer needs, requirements and roadmap.
2. Carrying quota with 3M GP.

Technology Solutions Manager

1. Identifying and qualifying opportunities and customer needs.
2. Owning technical discussions for Azure Migration with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement.
3. Share insights and data with customers based on their industry to show the best practices and recommendations.
4.  

Country Cloud Practice Lead

1. Managing Customer success managers, Architects and Delivery teams for UAE.
2. Carrying team target for UAE and Performance and QRP reviews with team.
3. Working closely with Cloud Vendors like Microsoft and AWS
4. Managing ISV solutions and Partners, Azure customer adds and Azure Consumption.
5. Building Customer strategy: mapping the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
6.  

Cloud Solution Architect Lead

1. Driving Cloud Assessment tools and Datacenter Migration like “Cloudamize, Movere and Corent”
2. Mentoring and Managing technical Architects and Support team across MEA.
3. Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
4. Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.
5. Driving Customer Consumptions and Cloud adoption.

Cloud Solution Architect

1. Building and mentoring Microsoft Azure technical team in Saudi. 
2. Applying Azure digital transformation technologies in Enterprise, SMC and EDU
3. Adopting our customers with Microsoft Azure Solutions “IAAS, PAAS, SAAS and OSS workloads”
4. Drive the deployment of the customers’ workloads into Azure and increase their consumption of the platform by providing solutions through Microsoft Services or partners.
5. Handle the relationship directly with the customer C Level.
6. Keep up to date with market trends and competitive insights.
7. Designing and architecting Security solution on public cloud “Azure” like Microsoft Multifactor Authentication, Barracuda, F5, FortiGate and WAF.
8.  

Technology Solutions Professional

1. Leading the sales team in business cases and development 
2. Selling and designing the hybrid solutions and Microsoft Azure Stack 
3. Solid understanding of Microsoft Cloud Platform products” private and public clouds” including IAAS, PAAS and SAAS and OSS “Linux, Docker and Red Hat”.
4. Handling and driving Microsoft business opportunities “Sales cycle” in Middle East and Africa from beginning to close it WIN.
5. Driving Microsoft Cloud “Azure” consumption.
6. Strong knowledge of enterprise software solutions and platform competitor landscape. 
7. Acting as the Enterprise Accounts Technical Seller and advisor.
8. Explaining, demonstrate, and prove in-depth what Microsoft’s products and services can do and how to enable and manage them for the largest enterprise customers by driving technical presentations, demonstrations, PoC’s and Pilots, leveraging P-Sellers, partners or MCS as needed.
9.  Driving architecture and technical discussion to lead cloud security, privacy, compliance, disaster recovery and competition discussions “IAAS, PAAS and SAAS”. 
10. Orchestrating and influencing virtual teams to pursue sales opportunities cross-workload solutions with and through other technical resources (internally and from Partner) for other Microsoft products and services.
11. Growing partner technical sales capacity & capability thru P-TSPs, within the portfolio of partners and hiring P-sellers in MEA
12. Work with P-TSPs to drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology.
13. Communicate and escalate technical, architectural, and competitive blockers and insight to the appropriate channel.
14.  Providing feedback to sales, marketing, and engineering on current and future product requirements.
15.  

Microsoft Infrastructure and Solutions Lead

1. Presenting and proposing technical feasibility solutions for new Microsoft technologies with design and suggested options for performance improvement of technical objects. “Presales Activities”
2. Start the engagement with the customers to analyze the customer requirements and translate them into a total solution that is technically feasible and is commercially viable.
3. Participate in own onsite/remote professional services support and delivery of the project’s implementation.
4. Being the direct point of technical contact and escalations to provide high quality technical support to Raqmiyat’s customers.
5. Delivering a Professional Technical Proposal for Microsoft solutions based on the customer requirements which comply with the vendor Best Practices.
6. Define the project schedule, requirements and prerequisites and set the project plan for the solutions.
7. Create the solution documentations in both pre-sales phase and post-sales such as High-Level Design, Low-Level Design and Configuration guide for customers.
8. Develop and implement simple and complex Microsoft Solutions on multiple platforms.

Infrastructure System Engineer

1. Participates in presales activities as presenting demos and gathering requirements.
2. Delivering a design and awareness sessions to the customer in order to make him familiar with the new technologies and to take the right the decisions that comply with the business needs.
3.  Delivers and deploys infrastructure platform solutions by working as part of a high performing team when required, to meet customer expectation.

Systems Engineer

1. Implement technology solutions based on assigned function's vendor products and technologies, such as Microsoft and SUN, according to the set project plan and assigned tasks to meet customer business requirements.
2. Work as a team member in project implementations on the assigned tasks and integrate with others in order to realize project deliverables in the allocated timeframe.

Customer Service Sub-Team Supervisor

1. ATM maintenance (in all governorates of Egypt) for the following banks: CIB, MIBank, National Bank of Egypt, Banque Du Caire, Faisal Islamic Bank, Egyptian Gulf Bank, Arab African International Bank, Egyptian American Bank, National Bank for Development, Arab International Bank).
2. Managing and leading the ATM team.
3. Install HP Server Hardware and software.
4. Software Maintenance including: OS2, Win 2000 Server, Windows XP embedded.
5. Hardware Maintenance for machines: Bull, Fujitsu, Diebold ix, Diebold Opteva.

B.Sc. in Computer Science and Premaster in Information Technology.