Mohammed Fartah

CCTV operator - Transguard Group LLC - Gate Avenue Mall, Dubai International Financial Center, Dubai, UAE

(2024-07)

System Management: Expertly monitor and manage the Fire Alarm Control Panel (FACP), including real-time alarm acknowledgment, device isolation (disabling), and system restoration (enabling) following safety verification.
Surveillance Operations: Execute 24/7 high-definition CCTV surveillance across mall premises to preemptively detect security breaches, suspicious behavior, or safety hazards.
Incident Coordination: Act as the central communication hub, dispatching precise alarm location data to field response teams to ensure rapid and accurate incident resolution.
Access Control: Administer and monitor strict access control protocols for restricted areas, ensuring only authorized personnel enter sensitive zones.
Reporting & Compliance: Maintain comprehensive digital logs of all system malfunctions and security incidents, generating Daily Activity Reports (DAR) for management review.

Security Guard - Transguard Group LLC - Gate Avenue Mall, Dubai International Financial Center, Dubai, UAE

(2022-04 - 2024-07)

Access Control: Managed entry/exit protocols and identity verification for restricted mall zones.
Security Patrols: Conducted proactive surveillance of high-traffic areas and service corridors to mitigate risks.
Emergency Response: Maintained site order and safety during incidents, ensuring adherence to evacuation procedures.
Conflict Resolution: Resolved disputes using professional de-escalation and mediation techniques.
Customer & Vendor Support: Provided logistical assistance and resolved store/vendor-related operational issues.

Security Guard - Emirates security services - Emirates Transport, head office, Dubai, UAE

(2019-02 - 2020-02)

Access Control Management: Administering rigorous security protocols to verify identity and authorization for personnel and vehicles. Ensuring 100% compliance with facility entry/exit policies through systematic validation and credential screening.

Security Guard - Emirates security services - Federal Authority for Identity and Citizenship, Al Barsha 3, Dubai, UAE

(2017-02 - 2019-02)

Crowd Management: Organized queues and optimized customer flow to ensure a seamless experience and site safety.
Loss Prevention: Implemented proactive measures to mitigate theft and protect facility assets.
Critical Infrastructure Monitoring: Conducted regular inspections of the Server Room to ensure environmental and system stability.

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