Mohammed Suhaib Sait

Experienced Senior Cloud Operations Professional with over 6 years in designing, deploying, and maintaining secure and scalable cloud environments. Expertise in Microsoft Azure, Kubernetes, Terraform, and DevOps practices. Proven ability in disaster recovery, automation, and infrastructure optimization.

Senior Cloud System Administrator - Oracle- Primavera

(2022-11)

• Processed and reviewed problem tickets with the company ticketing system to troubleshoot and resolve issues.
• Migrated existing data and applications for convenient storage within cloud systems.
• Designed disaster recovery plans for applications hosted on cloud using snapshots, AMIs and backups.
• Migrated existing applications from on-premises datacenters to public clouds such as OCI.
• Implemented CI and CD pipelines for deploying applications to OCI with Jenkins.
• Performed cost analysis of current cloud infrastructure setup to identify areas of improvement or optimization.
• Provided technical support to developers in troubleshooting deployment issues.
• Monitored system logs to detect errors or suspicious activity in the cloud environment.
• Collaborated with other teams to ensure successful integration of new products into the existing cloud environment.
• Created detailed documentation outlining procedures for deploying and managing applications in a multi-cloud environment.
• Deployed software updates, patches, and fixes across multiple clouds while minimizing downtime or disruption of service.
• Developed scripts using programming languages such as Python and Bash to automate common tasks associated with operating a multi-cloud environment.
• Developed automated monitoring and alerting systems to improve service availability.
• Monitored system health using various tools like Prometheus, Kubernetes.
• Provided technical support for resolving customer complaints and inquiries.
• Resolved complex technical issues related to system infrastructure and deployments.
• Built CI and CD pipelines for faster deployment of software updates and bug fixes.

Cloud System Administrator 2 - Oracle- Primavera

(2021-01 - 2022-11)

• Troubleshooting in functional areas, technical CRM application.
• Troubleshoot application issues, collect, analyze dump and run SQL scripts.
• Monitoring product usability, performing maintenance, installation and configuration tasks as directed.
• Deploy Jenkins pipeline to perform application upgrades and patches.
• Working on Kubernetes to maintain container PODS.
• Migrating customer database from 12c to 19c using data pump.
• On-boarding new customer to the Oracle Primavera Cloud environment.
• Worked on blue/green Pods ensuring high availability of the application to the customer.

System Administrator 1 - Campus Management International

(2017-11 - 2020-12)

• Worked with express, enterprise and on-prem clients and functional teams to smoothly migrate 100s of highly customized ASP.Net and HTML applications hosted in IIS.
• Troubleshooting issues related to Citrix, API's and IIS web server.
• Troubleshooting issues of Windows and Linux operating systems for customer.
• Job creation, Store Procedure creation, troubleshooting issues related to jobs failure and DB permission.
• Creation of user account, groups in AD and troubleshoot issue related to AD.
• Working on Microsoft Azure portal like creation VM's, troubleshooting issues hosted in PaaS.
• Managing applications and desktops through Citrix XenApp and Citrix Storefront.
• Managing and troubleshooting WEB portal issues, DNS, REST API web services.
• Configuration of DHCP server.
• Hands on experience on containerization and GIT, Configuring Load balancer to manage application traffic.
• Troubleshooting Web application issue hosted in PaaS.
• Troubleshooting issues related to SSL Certificate and manage the security of WebApp.
• Troubleshooting issues related to email configured to Application.
• Troubleshooting issues related to Workflow, API and Database.
• Deployment of application over Azure by creating the releases and edit pipelines.
• Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.
• Managing Windows 2012 servers, troubleshooting IP issues and working with different support teams.
• Solid understanding of Internet infrastructure protocols such as TCP/IP, HTTP, DNS, SSH, LDAP, and SMTP, along with the software serving them.
• Solid understanding of Microsoft SQL Server.
• Using PowerShell to write, debug scripts to automate the processes.
• Managing day to day activity of the cloud environment, supporting development teams with their requirements.
• Creating Labs, Virtual Machines along with setting up policies and using Formulas and Custom Images to deploy the network.
• Work with immediate team members to establish project goals and requirements.
• Design, develop and maintain scale-out web services for pipeline infrastructure, adhering to coding and.

Bachelor of Engineering - Electronics and Communication - MVJ College of Engineering (2013-01 - 2017-01)