Mohmad Elbana

MMC company, lenotre restaurant & dakakin restaurant, kuwait 2013-2019 Responsibility: Prepares hot and cold beverages according to the recipe, food quality, and presentation standards Applies latte art on ordered coffee drinks & sweet sliced cake Upsells and cross-sells to customers by offering less popular products Receives and processes payments through the POS Three-time Best Employee of the Month Anticipated customer and store needs and addressed potential store problems by constantly evaluating the environment and scanning for cues ⚫ Checked correctness and completeness of food and drinks against order slips before serving them to customers Resolved customer complaints and brought unresolved issues to the Shift Supervisor's attention

company, lenotre restaurant & dakakin restaurant, kuwait 2013-2019 Responsibility: Prepares hot and cold beverages according to the recipe, food quality, and presentation standards Applies latte art on ordered coffee drinks & sweet sliced cake Upsells and cross-sells to customers by offering less popular products Receives and processes payments through the POS Three-time Best Employee of the Month Anticipated customer and store needs and addressed potential store problems by constantly evaluating the environment and scanning for cues ⚫ Checked correctness and completeness of food and drinks against order slips before serving them to customers Resolved customer complaints and brought unresolved issues to the Shift Supervisor's attention

Tourism and hotels institute