Mona Daoud

Experienced insurance professional with more than 20 years of experience in the insurance industry. Strong background in insurance operations, policy administration, customer service, claims handling, underwriting support, and client relationship management. Proven ability to work effectively in fast-paced environments while maintaining high standards of accuracy and professionalism.

Business Development – Broker Unit

(2007-01 - 2026-01)

• Managed insurance policies and client portfolios.
• Processed renewals, endorsements, and cancellations.
• Coordinated with underwriting and claims departments.
• Risk Assessment
• Assisted clients with insurance products and coverage options.
• Handled customer inquiries and resolved issues efficiently.
• Maintained accurate insurance records and documentation.
• Ensured compliance with company policies and insurance regulations.
• Supported sales and business development activities.
• Built and maintained strong relationships with clients and brokers.
• Prepared reports and monitored portfolio performance.
• Trained and supported junior staff members.

Bachelor's Degree - Insurance Sciences - Saint Joseph University (2004-01)