During the period from May 2018 to June 2023, the individual worked as a Senior UI/UX Designer at Salla, an E-commerce platform, and as a UI/UX Designer at INTDV AI, a company specializing in Robots and Apps. They also served as a UX Designer at Sary, a B2B E-commerce platform. Their contributions and achievements in each role are as follows:
Senior UI/UX Designer at Salla (November 2021 - June 2023):
- Increased mobile app engagement by 30% by conducting user research and implementing an intuitive interface design.
- Monitored key metrics like session duration and click-through rate to continuously improve the app's user experience.
- Boosted the conversion rate by optimizing the user flow on the web platform through usability testing and collaboration with developers.
- Addressed user friction points by conducting concept and usability testing, using user feedback to refine the designs.
UI/UX Designer at INTDV AI (July 2019 - October 2021):
- Worked on enhancing the user experience of chatbots and digital avatars for high-profile clients like Aramco, NEOM City, and Zain.
- Led the design and development of "Communico," a revolutionary chatbot platform, demonstrating a proactive approach to innovative design solutions.
- Collaborated with customers, product heads, and engineers to deliver a delightful user experience, resulting in 50% higher user engagement, increased customer retention, and improved conversion rates.
- Received positive customer feedback and recommendations, further strengthening the brand's presence.
UX Designer at Sary (May 2018 - July 2019):
- Implemented brand-aligned design patterns and systems, leading to a visually appealing user experience, higher user satisfaction, reduced errors, and 13% brand growth.
- Streamlined collaboration processes, resulting in accelerated time-to-market and an increase in user engagement, customer retention, and brand reputation enhancement.
Overall, this professional consistently demonstrated a strong ability to understand user needs, conduct effective research, and use feedback to create innovative and user-friendly designs. Their contributions have led to significant improvements in user engagement, conversion rates, customer retention, and brand reputation across different projects and industries.
