Muhammad Alam

➢ I have Worked in Carrefour Marina Mall.

As a Sales Promoter (HMD Global Nokia) from March 2018 to August 2019.

Proactively acknowledge, greeted and assisted customers in the store.
Demonstrate and provide information on promoted products/services.
Served multiple customers, discovered their needs, and made recommendations to generate sales.
Create a positive image and lead consumers to use it.
Distribute product samples, brochures, flyers etc. to source new sales opportunities.
Merchandised, stocked and replenished the selling floor constantly.
Identify interest and understand customer needs and requirements.
Set up booths or promotional stands and stock products.
Maintained working knowledge of store’s policies and procedures.
Merchandised, restocked and maintained sales floor.
Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc).

➢ I have Worked in Sharaf DG UAE.

As a Sales Executive from September 2015 to February 2018.

● Welcomes customers by greeting them; offering them assistance.

● Contributes to team effort by accomplishing related results as needed.

● Directs customers by escorting them to racks and counters; suggesting items.

● Advises customers by providing information on products.

● Helps customer make selections by building customer confidence; offering suggestions and opinions.

● Making presentations to promote new products and special deals.

● Work on store displays & ensure pricing is correct.

● Handle customer questions, complaints, and issues.

➢ I have worked in Mobilink Franchise in Pakistan.

As a Sales Officer from. March 2010 to June 2015.

● Manage franchise sales targets and ensure target achievement on a monthly basis.

● Provide the highest quality of service to meet the customers about our product connections with a positive attitude.

● Manage retail sales officer to enhance growth

● Coordinate and follow up with franchise teams about essential day to day tasks.

● Apply retail sales & distribution techniques and knowledge to enhance profitability.

● Identify new business opportunities to enhance sales.

● Conduct daily Sales to direct customers and visits for reports generation and market visits report.

➢ I have worked in United Bank Limited (UBL) in Pakistan.

As a Sales Representative from July 2008 to January 2010.

● Interacting with the new client to understand the product.

● Develop new markets and customers within the assigned territory to enhance sales volume.

● Responsible for assessing the client’s financial standing and offering bank programs in accordance with that financial standing.

● Suggest to customer about new offers and details of banking term and condition.

● Regular attend Team meetings and other learning initiatives.

● Coordinate and follow-up with multiple stake holders for the resolution of customer’s problems.

نبذة