Muhammad Majid Sohail

Accomplished and results-driven professional with over 11 years of progressive experience across the Gulf region, specializing in healthcare insurance operations, strategic growth, and stakeholder engagement. Adept at driving business development initiatives, cultivating long-term client relationships, and optimizing provider network performance. Proven success in launching mobile healthcare services, managing coverage implementation, and navigating complex regulatory landscapes in collaboration with TPAs, brokers, and insurers.

Currently seeking a strategic leadership role within a forward-thinking organization where I can contribute to transformative growth, expand my impact, and realize long-term professional goals.

B.D.M | Insurance Specialist | Patient Care Representative at Chughtai Clinic – Dubai Healthcare City (2025-08 – Present)

Dynamic and results-driven professional contributing significantly to organizational growth and stakeholder satisfaction.

• Contribute significantly to organizational growth by identifying new business opportunities, expanding referral networks, and strengthening long-term insurance partnerships.
• Oversee insurance operations with precision, including eligibility verification, approvals, claims management, and compliance with payer policies to ensure smooth financial workflows.
• Coordinate patient care with professionalism and empathy, ensuring a seamless experience from registration to consultation while addressing patient needs promptly and effectively.
• Utilize strong communication, analytical thinking, and relationship-building skills to enhance operational efficiency, elevate patient satisfaction, and support the clinic's overall performance in a competitive healthcare environment.

B.D.M & Patient Care Representative at DEIRA CITY MEDICAL DIAGNOSTIC CENTER LLC (2023-08 – 2025-07)

Delivered comprehensive support across multiple diagnostic modalities and managed insurance operations with precision.

• Delivered comprehensive support across multiple diagnostic modalities, including MRI, CT Scan, Ultrasound (USG), Mammography, Hysterosalpingography (HSG), X-rays, Dental Imaging (CBCT, OPG, CEPH), and Laboratory services. Ensured seamless coordination between technical teams and sales representatives to optimize service delivery and enhance client satisfaction.
• Oversaw end-to-end processing of insurance claims for specialist-recommended procedures. Facilitated timely approvals, maintained accurate documentation, and ensured successful submissions to insurance providers while adhering to regulatory standards and minimizing claim rejections.
• Implemented targeted marketing and sales initiatives to attract and engage prospective clients. Successfully converted qualified leads into loyal customers through strategic outreach, relationship building, and a commitment to service excellence.
• Strengthened customer relationships and expanded business opportunities by collaborating with healthcare professionals, referral sources, and corporate clients. Contributed to revenue growth through proactive client engagement and effective service promotion.

B.D.M | Insurance Specialist | Patient Care Representative at MOBIL DOCTORS HEALTHCARE LLC DUBAI-UAE (2019-05 – 2023-05)

Proactively identified and qualified potential clients for home healthcare services with focus on lead generation and strategic marketing.

• Proactively identified and qualified potential clients for home healthcare services. Supported home-care staff by organizing and scheduling patient appointments, ensuring timely service delivery, and client satisfaction.
• Facilitated meetings between prospects and the sales team. Presented company service offerings, pricing structures, and value propositions to potential clients, contributing to increased conversion rates and brand visibility.
• Designed and executed marketing initiatives aimed at strengthening relationships with insurance providers and expanding the client base. Established enduring partnerships through consistent communication, tailored outreach, and service excellence.

Networking & Clients Relationships Executive at E-Care International Medical Billing Services (TPA) LLC (2014-03 – 2018-08)

Defined and managed healthcare provider operational plans with focus on strategic negotiations and stakeholder reporting.

• Defined and managed timelines and key activities for healthcare provider operational plans, including direct patient interaction, regional coverage expansion, client presentations, marketing campaigns, and coordination of inpatient/outpatient claims processing.
• Successfully negotiated service tariffs with hospitals, brokers, and insurance partners during the empanelment process, ensuring cost-effective agreements while expanding the provider network and maintaining high service standards.
• Maintained direct reporting lines to top management, including the Country Director, Chairman, CEO, General Manager, External Auditors, and associated regional branches. Provided strategic insights, operational updates, and compliance documentation to support decision-making and regulatory alignment.

Bachelor in Arts – University of Lahore

Diploma in Internet software – Sangla Hill College