Customer Service Executive at Acai Berry The Amazon Boost (2025-04 – 2025-10)
Delivered high-quality service in a fast-paced environment with focus on customer satisfaction and operational efficiency.
- Delivered high-quality service to 80+ customers daily in a fast-paced environment.
- Maintained 98% order accuracy while handling dine-in and takeaway orders.
- Built strong customer relationships, enhancing overall experience and satisfaction.
- Increased repeat customers by 30% through excellent service and engagement.
- Reduced average order time by 25% improving operational efficiency.
Business Development Executive at Taze Ay Dairy Products Manufacturer (2024-03 – 2025-04)
Identified and engaged with international suppliers and manufacturers to support business growth and expansion.
- Identified and engaged with international suppliers and manufacturers to support business growth
- Coordinated meetings with European and Asian partners, including suppliers in Germany and China
- Conducted market research and sourcing to identify new business opportunities and cost-effective solutions
- Successfully established connections with international suppliers in Germany and China, expanding the company's global partner network
- Coordinated and secured high-level business meetings in Frankfurt within tight deadlines
- Identified cost-effective machinery suppliers, contributing to improved procurement efficiency
Sales Manager at Doganlar Used Cars Trading (2022-09 – 2024-02)
Vehicle and auto parts sales business focused on sourcing, refurbishing, and selling vehicles to Central Asia with specialization in accident and salvage vehicles resale.
- Vehicle and auto parts sales business focused on sourcing, refurbishing, and selling vehicles to Central Asia.
- Managed end-to-end operations including vehicle acquisition, mechanical repairs, parts sourcing, logistics, and sales.
- Specialized in accident and salvage vehicles resale
- Expanded export network to Middle East and Central Asian markets, driving consistent international sales growth.
- Successfully managed the purchase and shipment of over 40+ vehicles annually, ensuring compliance with export regulations.
- Grew the business from startup to a profitable operation, achieving full ROI within the first year and delivering an additional 1500 - 3000$ profit from each vehicle.
Sales Support Assistant at 7 Stars Safety Equipment Trading (2020-09 – 2022-09)
Supported the sales team by managing client records, quotations, and order documentation with focus on workflow efficiency.
- Supported the sales team by managing client records, quotations, and order documentation
- Coordinated with customers to follow up on inquiries and ensure timely responses
- Assisted in preparing invoices and processing orders, improving sales workflow efficiency
- Supported management and staff with timely access to critical records, improving overall workflow efficiency.
- Digitized the majority of records/files, improving accessibility and reducing reliance on physical storage.
Sales Assistant at Arzan Electronics Store (2017-07 – 2018-06)
Provided direct customer assistance and demonstrated product knowledge to guide clients in selecting electronic devices based on their needs and budget.
- Provided direct customer assistance, guiding clients in selecting appropriate electronic devices and accessories based on their needs and budget.
- Demonstrated product knowledge to effectively communicate features and benefits, resulting in increased sales and customer satisfaction.
- Consistently received positive customer feedback, maintaining a satisfaction rating above 90%.
- Recognized by management with an incentive for outstanding sales performance.
- Resulting in a 15% boost in accessory sales during campaign periods.
