Namakula Juliet

HOUSEKEEEPING ATTENDANT

كفاءة

Abu Dhabi, أبوظبيعضو منذ ٢٦ سبتمبر ٢٠٢٤

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نبذة

Dear Manager,

Greetings! I hope this email finds you well.

I am excited to apply for the Housekeeping Attendant position at your hotel. Experience in providing exceptional service and ensuring guest satisfaction,

I am enthusiastic about bringing my skills to your team. My passion for hospitality, attention to detail, and ability to thrive in a fast-paced environment make me a great fit for this role.

I have attached my CV to this email. Thank you for considering my application.

Sincerely,

Namakula Juliet

الخبرة

Juliet Namakula

Abu Dhabi, UAE

Email: Mobile

Visa Status: Visit Visa

Nationality: Ugandan

Gender: Female

Professional Summary

Dedicated hospitality professional with extensive experience in hotel operations, including room and public area management, and laundry services. Demonstrates exceptional skills in guest service, cleanliness, and organizational efficiency.

Education

YMCA Institute, Uganda

Diploma in Catering and Hotel Management

Graduated: 2017

Relevant Coursework and Professional Development:

Advanced Housekeeping Techniques
Hygiene and Sanitation Standards
Guest Room Management
Cleaning Equipment Operation and Maintenance
Laundry Management and Stain Removal
Inventory and Supply Management
Safety Protocols and Emergency Procedures
Customer Service Excellence in Housekeeping

Skills

Guest Service and Hospitality
Safety and Hygiene Standards
Effective Communication
Time Management
Organizational Skills

Work Experience

Room Attendant

Mestil Hotel, Kampala, Uganda

May 2022 – August 2024

Clean and maintain guest rooms to meet high standards of cleanliness and comfort.
Manage inventory of cleaning supplies and communicate needs to supervisors.
Address guest requests and resolve issues promptly to enhance guest satisfaction.
Change bed linens and replenish room supplies as needed.
Clean and sanitize bathrooms, including sinks, toilets, and showers.
Vacuum and mop floors, dust furniture, and clean windows and mirrors.
Report any maintenance issues or safety hazards to the maintenance team.
Prepare rooms for new guests by ensuring all amenities are in place and functioning.

Laundry Attendant

Emin Pasha Hotel, Kampala, Uganda

April 2020 – April 2022

Operate and maintain laundry equipment, ensuring high-quality cleaning of guest linens and uniforms.
Sort, wash, dry, and fold laundry items, adhering to hotel standards.
Coordinate with housekeeping to meet laundry needs efficiently.
Monitor and manage laundry inventory, including detergents and other supplies.
Inspect laundry for stains or damage and take appropriate action.
Ensure proper handling and storage of clean linens and uniforms.
Maintain cleanliness and organization of the laundry area.
Report any equipment malfunctions or safety issues to supervisors.

Public Area Attendant

Chez Johnson Hotel, Muyenga, Uganda

February 2018 – March 2020

Maintain cleanliness and organization of public areas, including lobbies, hallways, and restrooms.
Assist guests with inquiries and provide information about hotel services and amenities.
Monitor and address maintenance issues in public areas to ensure a pleasant environment for guests.
Replenish supplies such as soap, paper towels, and toilet paper in public restrooms.
Ensure that public area furniture and fixtures are in good condition and well-arranged.
Report any safety hazards or cleaning supply needs to the supervisor.
Perform routine inspections of public areas to ensure high standards are consistently met.
Assist in event setup and breakdown as needed.

Certifications