Nawras Jarbouh

Dynamic and results-driven executive leader with a proven record of success across diverse industries. Seeking the challenging role to leverage my strategic vision, operational expertise, and hands-on leadership style. Committed to steering organizations towards sustainable growth, optimizing operational efficiency, and fostering a culture of innovation.

Adept at navigating complex business landscapes and driving positive change, I am poised to contribute to the success of a forward-thinking organization.

Career Capabilities

1.Entrepreneurship.

2.Business Development.

3.Sales and Marketing Management.

4.Projects Management.

5.Leadership.

6.Financial Management.

7.Strategic Planning.

8.Operational Excellence.

9.Innovation and Problem-Solving.

10.Customer Focus.

11.Change Management.

12.Communication Skills.

Professional Experience

Co-Founder

T-Force Corporate Training Solutions (Startup)

January 2022 – Present - Doha-Qatar

T-Force is a Qatari startup company incubated by the Digital Incubation Center (DIC)under the Ministry of Communications and Information Technology.

It serves as an innovative E-learning management platform for corporates and SME,offering tools for designing professional interactive videos and integrating interactivee-learning elements.

Job Responsibilities

1.Play a pivotal role in shaping T-Force Consultancy's business plan, aligning itwith the company's vision, mission, and goals.

2.Define the vision for the company's products, ensuring alignment with industrytrends and advancements.

3.Cultivate a culture of innovation and stay abreast of technologicaladvancements.

4.Develop compelling pitch decks and manage end-to-end fundraising efforts,effectively communicating business value, engaging with investors, andsecuring essential financial support.

• Oversee the formulation and execution of the company's technology roadmap, directing software development initiatives to ensure the continuous delivery of high-quality, scalable, and secure software solutions.
• Develop comprehensive marketing and sales strategies for the sales team, ensuring effective promotion of T-Force in the e-learning market.
• Implement and monitor sales targets, regularly engaging with the sales team to align with marketing plans and objectives.
• Create robust financial models and proposals, contributing to the financial sustainability and growth of T-Force.
• Conduct in-depth cost studies and analyses to streamline operations and enhance cost-effectiveness.
• Review and endorse annual budgets and other financial reports, while also reviewing and signing contracts and service agreements with clients, business partners, and suppliers.
• Approve technical and operational plans, providing strategic direction for T-Force's continuous improvement.
• Lead the media production and digital content development team, optimizing productivity by balancing cost considerations with the highest quality standards.
• Gauge and enhance customer satisfaction with the T-Force platform, maintaining a commitment to exceptional quality.
• Ensure that the service level provided by T-Force aligns with industry standards and the company's set benchmarks, innovating and proposing enhancements to services for improved quality, service delivery, and revenue generation.
• Develop and nurture public relations for T-Force, establishing new partnerships and channels within the e-learning industry, and periodically monitor sales reports, discussing sales achievements and market requirements with the sales team.

Group Business Development Manager

Al-Sharqi Holding- Doha-Qatar

June 2014 till December 2021

Al-Sharqi Holding is Qatari Based group of companies, provides a set of services in parking management, hospitality and manpower supply domain.

I led four departments, which included:

1- Sales and Marketing Department

2- Operation Department

3- Designing Department

4- QA/QC Department

Job Responsibilities

• Actively contribute to the preparation of the company's business plan.
• Formulate marketing and sales plans for the sales team.
• Follow up with the sales team to achieve sales targets and execute marketing plans.
• Defining the requirements for emerging technologies, including mobile applications and other advancements. Oversee the progress of development projects and ensure the satisfaction of all stakeholders' needs.
• Monitor the status and performance of services across all locations in collaboration with operating managers.
• Develop business financial models and financial proposals.
• Review the P&L statement and discuss the cost optimization with management.
• Manage and control the costs of operations and projects.
• Approve technical and operational plans.
• Lead the operations team to optimize productivity at the lowest possible cost and highest quality or service.
• Evaluate customer satisfaction with the services provided.
• Ensure the service level matches the accepted industry standards.
• Manage the Quality of Service through QA and QC.
• Develop public relations for the company by establishing new channels with various business verticals.
• Build and develop documents for technical and financial bids.
• Review operating plans and proposals submitted by operation managers.
• Continuously follow up on reports submitted by operation managers.
• Continuously follow up on sales reports and submit them to the General Manager.
• Establish and improve internal standards and company policies.
• Develop work procedures for employees in coordination with the HR manager and head of the operation manager.
• Enhance employee work efficiency through continuous training and development of training materials.
• Check and audit contracts and service agreements.
• Develop the marketing strategy and manage the marketing campaigns.
• Check and verify the issued invoices to the clients.
• Conduct periodic visits to company sites, gather feedback from customers, and maintain customer relations.
• Communicate with suppliers and contractors to carry out design or maintenance jobs.

Business Development Manager

AMAN Information Security and Systems

Feb 2011 till May 2013

Doha- Qatar

AMAN infosec is a Qatari company providing verity of solutions in information security and consultancy services to different businesses verticals in Qatar.

AMAN provides a set of services in cyber security such as:

1- ISO 27001 implementation.

2- Cyber Security consultancy services such as gap analyses, penetration testing, Risk analyses, InfoSec awareness programs..etc.

3- Technology solutions such as End Point Protection, UTM, IRM, MFA, NAC, DLP, SIEM, Data/Emails/ communication encryption solutions and so on.

Job Responsibilities

1- Identify customer’s key business needs and use the proper sales strategies accordingly.

2- Building and developing relationships with different business verticals

(government, semi-government, financial institutions, military, SMB’s….etc.)

3- Generate and manage the new leads

4- Create opportunities that can deliver short term and long term business

5- Finding the right solutions that meet the company present and future needs

6- Participate in project planning phase, where I add my thought to the project Gantt chart and give my feedback about project progress and the agreed quality process.

7- Help and support team members

8- Assure compliance with work processes.

9- Assure keeping the plan on-schedule

10- Assure using best practices

11- Help HR department with recruitment interviews from technical perspective.

12- Select the technology vendors based on our needs and criteria and review the partnership agreements/ NDA’s with the AMAN management.

13- Conduct sales/technical presentations about variety of solutions and services like: ISMS, information security managed services, NAC, DLP, SIEM, Endpoint protection, next generation IPS/IDS and firewalls, UTM, IRM, MFA, Patch management, Vulnerability assessment and Compliance.

14- Conduct Arabic/English information security awareness training, either direct or TTT (train the trainer)

15- Write and Prepare proposals technical/ financial and calculate the costing sheet.

16- Respond to RFP’s, invitation for tendering.

17- Generate sales forecasts report and weekly funnel report.

18- Represent AMAN infosec in events, information security forums, roadshow’s

Corporate Sales executive

Itqan technology (subsidiary of ITqan holding) Doha- Qatar

May 2010 to Feb 2011

Itqan Technologies is a subsidiary of Itqan Holding. providing a comprehensive Information Technology solutions and services to the enterprise and government markets in Qatar.

Job Responsibilities

1- Establish, develop and maintain business relationships with current and prospective customers in the assigned market segment

2- Make cold, warm telephone calls and in-person visits and presentations to existing and prospective customers.

3- Research sources for developing prospective customers and for information to determine their potential.

4- Develop written proposals/quotations and participate in tenders.

5- Coordinate sales effort with marketing, sales management, accounting, logistics and technical service team

PC One (subsidiary of ITqan holding)

Doha – Qatar

February 2008 to May 2010:

PC One, the largest technology showroom in Qatar which contains the biggest technology gathering to meet individuals and establishments needs.

In PCone I stared as Showroom Supervisor then I moved to IT department after I became CCNA certified.

Showroom supervisor

Job Description

1- Advise and oversee a team of sales representatives

2- Provide the necessary technical information to the sales team

3- Lead the team to achieve the targets

4- Keep updated with latest evolution of technology and solutions

5- Handling the new staff training in customer service and IT sales skills

6- Help the staff to learn how to deal with the customers

7- Coordinating with marketing & purchasing and warehousing

8- Conduct periodic inventory

9- Assist customers and solve customers’ problems and complaints.

10- Keep the items in perfect display based on proven retail theories and practices

11- Send daily-weekly-monthly reports to the showroom manager

12- Handle showroom concerns (security-clean-arrangements) and stuff status, items movement, walk-in's statistics-customer feedback. Etc…..

IT administrator

Job Description

1- Responsible for corporate customers new setup installations

2- Fix and maintain the systems, network issues, servers upgrades

3- Design, install and configure networks

4- Install and configure firewalls.

5- Repair customers PCs and systems issues

6- Follow up with the clients

IT Instructor

Computer engineers institute -Doha-Qatar Nov 2007 February 2008

Job Responsibility

1- Teaching “Diploma in Computer networking” curses.

2- Handling the institute administrative matters.

3- Develop the sales plan for the institute in regards to the IT courses.

4- Helping the management to develop marketing plans.

Assistant Maintenance Engineer

Carlton green hill hotel - Damascus-Syria

February 2007 to August 2007

Job Responsibility

1- Responsible for all the communication switches and telephony system into the hotel

2- Supervising and maintaining the security equipment’s like CCTV cameras and alarm systems

3- Fixing all electronic issues in the hotel

4- Place the requirement list to procurement department

Sales Representative

Hanna co. for technology - Damascus-Syria

March 2006 to Nov 2006

Job Responsibility

1- Sale industrial inkjet printers (Domino)

2- Arrange meetings with customers to demonstrate and present our products and services

3- Keep connecting and follow up with customers to know the market requirements

4- Prepare reports, collect information from local market

5- Follow up with clients for the payments

1. MBA (Master of Business Administration) in entrepreneurship –European International University (ongoing)
2. Diploma in Telecommunication engineering from Technical Institute of Mechanical and Electrical Engineering -Damascus University-Syria 
3. Industrial high school graduated -Electronics division