Neethu Raju

I am an experienced IT System Analyst with a strong background in IT support, cybersecurity, data analytics, and system optimization. With over 7 years of experience, I specialize in analyzing, implementing, and enhancing IT systems to improve efficiency and security. My expertise includes business process automation, AI integration, and audit processes, ensuring seamless IT operations and compliance with industry standards.

I have a deep understanding of enterprise resource planning (ERP) systems like SAP, CRM platforms like Salesforce, and building automation systems (BAS & Controls). My technical acumen, combined with commercial awareness, allows me to bridge the gap between IT and business needs.

I am passionate about problem-solving, cross-functional collaboration, and optimizing IT solutions to drive operational excellence. I am currently seeking opportunities in the UAE and Australia to contribute my skills in a dynamic and challenging environment.

I am a highly skilled IT System Analyst with over 7 years of experience in IT support, cybersecurity, data analytics, and system optimization. My expertise includes business process automation, AI integration, audit processes, and IT infrastructure management.

I have a strong background in technical support for Building Automation Systems (BAS & Controls) and a deep understanding of ERP (SAP), CRM (Salesforce), and inventory tracking. I have worked closely with cross-functional teams, sales, logistics, and finance to streamline IT operations and enhance business efficiency.

With exceptional problem-solving abilities and a customer-centric approach, I am adept at troubleshooting, system implementation, and security compliance. Currently based in the UAE, I am seeking new opportunities to apply my expertise in a challenging and dynamic environment.

I hold a degree in Information Technology, which has provided me with a strong foundation in IT support, cybersecurity, data analytics, and system optimization. My education has equipped me with expertise in enterprise systems (SAP, Salesforce), business process automation, and IT infrastructure management. This background, combined with my hands-on experience, allows me to analyze and enhance IT solutions to drive business efficiency.