Finance Coordinator - LEONINE GROUP - Dubai-UAE
(2025-01)
- Assist in developing and managing budgets, forecasts and financial plans.
- Prepare financial statements such as balance sheets, income statements and cash flow statements.
- Manage account payable and receivable, ensuring timely payments and collections.
- Ensure accurate and up to date financial records, including accounts, ledgers and journals.
- Conduct financial analysis and provide insights to support business decisions.
- Analyze financial data to identify trends, risks and opportunities.
- Ensure compliance with financial regulations and manage financial risks.
- Identified potential risk and implemented preventive controls, mitigate losses and ensure smooth operation.
- Verified and reviewed SME client documents including trade licenses, POA, MOA, and partnership agreements to ensure compliance and accuracy.
Branch Support - HYBRID GLOBAL- DUBAI ISLAMIC BANK - Dubai-UAE
(2024-09 - 2024-12)
Managed new-to-bank customer onboarding and verification processes, including KYC, CDD, and EDD compliance. Led due diligence efforts for new and existing customers with focus on AML risk assessment and suspicious transaction identification.
- Verify the identity of new clients by collecting and reviewing official documents (e.g., passports, EID).
- Conduct background checks to ensure compliance with KYC regulations.
- Coordinate with clients to request additional information or documents to complete the KYC process (e.g., source of funds, occupation details).
- Ensure timely collection and validation of RFIs to meet regulatory compliance standards.
- Input client information into the system and maintain accurate records of all KYC documents, verifications, and RFIs.
- Ensure that all KYC-related documents are properly stored and accessible for audit.
- Managed the onboarding process for new customers, verifying documentation, conducting Customer Due Diligence (CDD), and performing Enhanced Due Diligence (EDD) when required; evaluated AML risk levels to ensure regulatory compliance.
- Ensure that the onboarding process adheres to the organization's KYC policies and regulatory standards.
- Submit completed KYC files for final approval from the compliance or risk management team.
- Led due diligence efforts for new and existing customers, including reviewing bank statements for suspicious transactions (STR/ SAR), verifying transaction information against KYC data, and conducting AML checks for fraud prevention.
- Implemented process improvements, streamlining transaction monitoring and reducing false positives.
- Successfully identified and reported multiple cases of suspicious activity, resulting in regulatory compliance and risk mitigation.
Assistant Manager - BANK OF BARODA - India
(2017-10 - 2024-09)
Spearheaded team leadership and management, client relationship building, and process optimization. Led comprehensive due diligence efforts including KYC, AML compliance, and suspicious transaction reporting across new and existing customers.
- Spearheaded the establishment and management of the office, customer service, training, and supervision of a high-performing sales team.
- Managed day-to-day operations, ensuring team members met and exceeded monthly targets.
- Conducted regular performance evaluations and provided constructive feedback to drive continuous improvement.
- Built and nurtured relationships with high-value clients, fostering long-term partnerships and unlocking new business development opportunities.
- Led strategic meetings with key clients to understand their unique needs, offering tailored solutions to meet their objectives and enhance customer satisfaction.
- Provided excellent customer service to clients via phone, email, chats and resolved customer complaints and issues in a timely and professional manner.
- Utilized CRM software to manage customer interactions and track issue resolution and demonstrated attention to detail and organisational skills, ensuring that customer issues were resolved accurately and efficiently.
- Effectively prioritized tasks and manager time to meet customer needs and achieve productivity goals.
- Identified process gaps and developed innovative solutions to streamline workflows and enhance operational efficiency.
- Implemented new procedures and policies to ensure compliance with industry standards and regulatory requirements.
- Led due diligence efforts for new and existing customers, including reviewing bank statements for suspicious transactions (STR/ SAR), verifying transaction information against KYC data, and conducting AML checks for fraud prevention.
- Submitted more than 25+ SARs, triggering internal investigations that led to the exit of 3 high risk accounts.
- Managed the onboarding process for new customers, verifying documentation, conducting Customer Due Diligence (CDD), and performing Enhanced Due Diligence (EDD) when required; evaluated AML risk levels to ensure regulatory compliance.
- Reviewed KYC files with high accuracy, enabling faster onboarding and reducing compliance risk.
- Monitored and analyzed financial transactions and escalated suspicious transaction cases, directly contributing to identify potential money laundering and terrorist financial activities.
- Identification and categorization of FATCA reportable accounts were done through due diligence examination. FATCA compliance processes and controls were implemented and maintained.
- Identified potential risk and implemented preventive controls to mitigate losses and ensure smooth operation.
- Conducted daily/weekly/monthly reviews of Transaction Monitoring alerts.