Nojwa Moussa
Clinic Manager
كفاءة
Abu Dhabi, أبوظبيعضو منذ ٥ ديسمبر ٢٠٢٣
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نبذة
- Professional experience in healthcare setting and caring of clients
- Successfully completed clinical and hospital rotations in various hospitals in the United States of America.
- Extensive experience in management and administration in Canada & UAE
- Dedicated to any position I cover for.
- Detail oriented and resourceful in the completion of tasks with the ability to multi-task effectively.
- Confident and poised in interactions with individuals of all ages and of different personalities.
- Have the ability to communicate information to different people with different educational background and of different cultures.
- Motivated and have the ability to work independently or as part of a team.
- Commended on my excellent communication and interpersonal skills.
- Able to handle and resolve conflicts.
- Always eager to learn.
- Excellent organizational skills.
- Always punctual.
- Fluent in both Arabic & English.
الخبرة
- Management of clinic’s operations in all its form on a day to day basis.
- Report directly to clinic partners.
- Promote optimal clinic flow and business development all while following and staying within available budget.
- Develop & implement clinic procedures, goals and objectives.
- Participate in the selection, training and supervision of all clinical, administrative and other staff.
- Manage the execution of medical procedures, documentation and data analysis required to attain and maintain certifications.
- Evaluate performance of staff regularly & develop a highly motivated team through effective leadership, coaching and people management.
- Supervise the development of policies as per Department of Health requirements.
- Manage and oversee all Department of Health license renewals & registration for medical staff & Clinic permits.
- Manage and oversee Monitoring Control Center License & Permits.
- Oversee implementation of policies and procedures for maintenance and calibration of medical equipment, ordering of supplies and equipment.
- Oversee & implement scheduling, data input, billing..etc on computerized information system.
- Review, investigate and respond to patient questions and grievances.
- Supervise and manage administrative staff, clinical staff and supportive staff.
- Monitor work flow, review and evaluate work products, methods and procedures.
- Evaluate products and manage supplies and orders.
- Manage & resolve issues regarding various aspects such as maintenance, salary payments, vacation leaves and safety of clients & staff.
التعليم
- Brock University - Ontario, Canada
(Completed June 1999)
- All Saints University of Medicine - Aruba
(Completed August 2008)
- Laser Training Institute – Professional Medical Education Association, INC.
(Completed May 2012)
- Certificates of Training Include but are not limited to the use of
- Alexandrite Laser
- ND:YAG Laser
- CO2 Laser
- Q-Switch Laser
- HydraCool Facial
- Fractionated Laser – Clear & Brilliant
- Fractionaed Radio Frequency Machine
- Non-Invasive Radio Frequency Machine
- Oliyah Joseph Beauty & Training Centre
(Completed February 2019)
- Confederation of International Beauty Therapy & Cosmetology - CIBTAC
Certificate in Anatomy, Physiology & Pathology - Distinction
Certificate in Facial Skincare - Distinction
Certificate in Facial Applications - Distinction
(Completed November 2019)