Noora Ali

Motivated and customer-focused professional currently pursuing a Bachelor's Degree in Arabic Language and Linguistics at Mohamed Bin Zayed University for Humanities. Possesses one year of experience as a Front Desk Receptionist at Dr.

Sunny Medical

Centre in Umm Al Quwain, providing exceptional patient service, appointment coordination, and administrative support. Highly organized with excellent communication, multitasking, and problem-solving abilities. Committed to delivering outstanding customer experiences while maintaining professionalism and confidentiality.

Front Desk Receptionist at Dr. Sunny Medical Centre

Worked as Front Desk Receptionist for 1 Year, providing exceptional patient service, appointment coordination, and administrative support in a healthcare environment.

• Welcomed patients and visitors professionally, creating a positive first impression.
• Managed appointment scheduling and patient registration efficiently.
• Answered incoming calls and responded to patient inquiries promptly.
• Coordinated with doctors, nurses, and administrative staff to ensure smooth clinic operations.
• Maintained accurate patient records while adhering to confidentiality standards.
• Assisted with billing, documentation, and daily administrative tasks.
• Handled patient concerns professionally and resolved issues with excellent customer service. Worked effectively in a fast-paced healthcare environment while maintaining accuracy and attention to detail.

Bachelor's Degree in Arabic Language and Linguistics – Mohamed Bin Zayed University for Humanities (MBZUH)