Nour Ezzeldin

I am writing to express my interest in your prestigious company, with a diverse background spanning operations management, customer relationship management, and administrative roles. I am excited about the opportunity to bring my skills and experiences to your respected organization.

During my tenure as a Procurement Assistant at Burjeel Holdings for Long Term Care, I effectively facilitated communication between the Clinical Operations Manager and suppliers, ensuring timely delivery of medical supplies and equipment. I streamlined procurement processes, meticulously maintaining documentation and inventory records to support seamless operations. Additionally, I conducted a thorough review of the monthly cash statements to ensure accurate reflection of supplies procured by the procurement team.

As an Office Manager to the COO at Burjeel Holdings, I demonstrated exceptional administrative support by managing calendars, correspondence, and meeting logistics with precision. I maintained confidentiality while handling sensitive information and collaborated closely with HR on employee-related matters, ensuring compliance and accuracy in documentation. My ability to multitask and prioritize tasks enabled me to effectively bridge gaps across various operational sectors, contributing to overall organizational effectiveness.

Furthermore, my experience as an Account Manager at Ready 2 Ship Logistics equipped me with valuable skills in client relationship management, business development, and operational oversight. I successfully managed and grew client accounts, identified opportunities for service enhancements, and coordinated with internal departments to deliver exceptional customer service.

My achievements in previous roles in the hospitality sector were being awarded Top upseller in IHG as Front office Executive. Also, when I was working as Office Manager to COO in my recent job is that I implemented a streamlined process enabling employees to confidentially voice complaints about their direct manager or report any instances of unfair treatment among nurses, including preferential treatment. This involved submitting a survey which employees could submit their concerns directly.

I would then review and escalate these concerns to the COO, aligning with their vision and facilitating subsequent meetings as necessary. I am confident that my proactive mindset, attention to detail, and strong communication skills make me well-suited for the role advertised below.

Thank you for considering my application. I am eager to further discuss how my background and skills align with the needs of your team. Please find my resume attached for your review.

Burjeel hospital for long term care– Abu dhabi, UAE | (Jan 2022 till Feb 2024) Office Manager to COO/Procurement Assistant

Medcare Hospitals (June 2021 till January 2022) Position: Personal Assistant to COO & Medical Director

Ready 2 Ship Logistics- Domestic | International courier pickup (Dec 2019 to Dec 2020) Position: Account manager

Intercontinental hotel- IHG ( June 2016 to Oct 2018)

Bachelor's degree in Media and Translation