Omar Ibrahim

Software Test Lead at Trofi (2026-02 – Present)

Define the test strategy for a multi-module hospitality platform (POS, KDS, inventory, purchasing, ERP integration with Microsoft Business Central, and food-delivery aggregator integrations), aligned to business objectives and risk priorities.
Designed and built a 5-agent AI QA pipeline that turns a Jira user story into a codebase-grounded requirement review, an 8-dimension risk analysis, risk-weighted test cases, and an independently audited test suite, all coordinated by an orchestrator agent with pause and resume control.
Built standalone AI agents that generate Playwright automation in TypeScript using the Page Object Model, and execute test cases in the browser with screenshot evidence, persistent run history, and Jira-ready bug reports.
Produce test plans with quality gates, entry/exit criteria, coverage targets, and timelines to keep releases structured and predictable.
Lead backend, database, API, and end-to-end testing across the platform, validating data integrity with SQL and MongoDB queries.
Track the defect lifecycle with development teams, provide QA status updates to stakeholders, and flag risks and blockers per sprint.
Mentor team members on test design, SQL validation, and automation practices.

Senior Software Tester at EFG Holding (2023-11 – 2026-01)

Designed and executed test cases covering backend, database, and API functionality for financial services systems.
Validated database operations with SQL, verifying data integrity, retrieval accuracy, and system stability across releases.
Acted as backup QA team lead, maintaining testing flow and coordination across teams in the lead's absence.
Collaborated with development teams on system architecture to close testing coverage gaps.

Senior Software Tester at Telecom Egypt (WE) (2022-11 – 2023-10)

Analyzed Functional Requirement Specifications, resolving ambiguities before test design.
Tested the My WE app on iOS and Android, the SPOC Portal, and Fixed Broadband, Mobile, and Fixed Voice services for corporate and consumer clients.
Developed positive and negative test scenarios from an end-user perspective and executed them per the established test plan.

Software Tester at Telecom Egypt (WE) (2020-01 – 2022-10)

Designed and executed test cases from customer requirements, maintained execution records, and reported and retested defects through resolution, including regression cycles.

Sales Representative at Telecom Egypt (WE) (2019-04 – 2019-12)

Handled outbound customer sales for telecom services before moving into software testing.

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