Prabinraj Tp

Salesforce professional with 4.7+ years of experience across Salesforce Development, Administration, QA, and Production Support. Hands-on experience with Apex, Triggers, Lightning Web Components (LWC), Aura Components, SOQL/SOSL, Flow Builder, REST API integrations, and Salesforce CPQ. Working knowledge of Agentforce, including AI Agents, Topics, Actions, and Prompt Templates. Strong foundation in Salesforce configuration, security, data management, testing, and release validation.

Salesforce Certified Platform

Developer I and Salesforce Certified CPQ Specialist, with experience supporting 20+ Salesforce implementations.

Salesforce Developer & QA Lead at CONCLO Technologies (2022 – Present)

• Developed Salesforce solutions using Apex, Triggers, LWC, Aura Components, and Flows for Sales Cloud and Service Cloud implementations.
• Designed custom objects, fields, record types, page layouts, and Lightning Pages to support evolving business processes.
• Built business process automation using Flows, Approval Processes, and Validation Rules.
• Worked on Salesforce CPQ implementation and customization, supporting CPQ-related configuration and business processes.
• Applied Salesforce AI and Agentforce concepts, including Agents, Topics, Actions, and Prompt Templates.
• Integrated Salesforce with external systems using REST APIs and Web Services.
• Managed security configurations including Profiles, Roles, Permission Sets, and Sharing Rules.
• Performed debugging, performance optimization, UAT support, and production support across 20+ Salesforce implementations.
• Performed bulk data imports, updates, upserts, and exports while ensuring data quality, accuracy, and integrity.
• Developed reports, dashboards, and custom reporting solutions.
• Led a team of 6 QA engineers, designing test strategies and coordinating with developers and stakeholders for stable releases.
• Collaborated with clients and cross-functional teams to gather requirements, validate solutions, and support release planning and deployment.
• Conducted technical training and mentoring for new employees on Salesforce development, administration, and quality practices.

Salesforce Administrator at CONCLO Technologies (2021 – 2022)

• Configured and administered Salesforce Sales Cloud and Service Cloud applications.
• Gathered requirements and implemented Salesforce platform enhancements.
• Customized objects, fields, page layouts, Lightning Pages, and business processes.
• Automated processes using Flows, Approval Processes, Validation Rules, and Email Alerts.
• Managed users, security settings, roles, profiles, and permission sets.
• Developed reports, dashboards, KPIs, and case management solutions.
• Resolved user issues, supported releases, and collaborated with cross-functional teams.

B.Tech in Computer Science and Engineering – APJ Abdul Kalam Technological University (2019)