Pradeesh Pradeep

Certified IT Support Engineer with 6+ years of hands-on experience in system administration, technical support, and network management across Windows and Linux environments. I help individuals and businesses maintain, troubleshoot, and secure their IT infrastructure with professional-grade solutions.

🛠 Services Offered:

Remote IT Support & Helpdesk Services

Troubleshooting hardware/software issues, printer & VoIP support, desktop assistance.

System Administration

Windows/Linux OS installation, patch management, user account setup, and Active Directory administration.

Network Setup & Maintenance

LAN/WAN/VPN configuration, router/switch setup, wireless optimization, firewall setup.

Office 365 & Email Configuration

User management, mailbox setup, migration, Teams/SharePoint support.

Security & Compliance Support

Endpoint protection, user access controls, data backup strategies, and disaster recovery planning.

IT Asset Management & Documentation

SOP creation, asset inventory tracking, and network diagrams.

IT Project Support

Infrastructure upgrades, server migrations, remote work solutions, and VoIP deployments.